Sergio Mercado

New truck - dash cam would not pair and truck displayed "System Stopped" error message during recent roadtrip. Service appt needed. When finished, we picked up the truck and the radio was on a station we "System Stopped" error message during recent roadtrip. Service appt needed. When finished, we picked up the truck and the radio was on a station we never use, the lights had been taken off the auto setting, bluetooth was disabled and not reactivated, and personnel were unable to explain "Connection" features we had purchased. Dash cam problem was resolved and there was no explanation available for the "System Stopped" error message. Everyone at the dealership was very polite but quick to send us on our way when they did not know an answer. More

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Employees were very professional, knowledgeable and helpful. They have a good inventory of new & used vechicles. The facility is large and well kept. helpful. They have a good inventory of new & used vechicles. The facility is large and well kept. More

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Roger Mehr was excellent to work with understanding what I was looking for and explaining differences and options! Others from the team friendly and helpful as well. I was looking for and explaining differences and options! Others from the team friendly and helpful as well. More

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Purchased our leased Avalon. Great car no issues with purchase. Dealership was easy to work with. Great car no issues with purchase. Dealership was easy to work with. More

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great customer service. Worked with me to get the best deal possible and a monthly payment i was comfortable with. Worked with me to get the best deal possible and a monthly payment i was comfortable with. More

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We had a very pleasant experience here. Everyone was courteous and made sure we understood everything about our new car as well as working with us on pricing. Everyone was courteous and made sure we understood everything about our new car as well as working with us on pricing. More

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My recent purchase from Toyota of Cedar Park was the best car buying experience I have ever had. Between Jon Mora, Carlos Sumudio, and Sergio, the customer service was above and beyond. I traveled over three car buying experience I have ever had. Between Jon Mora, Carlos Sumudio, and Sergio, the customer service was above and beyond. I traveled over three hours to do business with these gentlemen. Thank you all for a great experience. My family and I will definitely be back. More

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The process was simple from start to finish. We had our needs specifically laid out and it was an easy conversation. We had our needs specifically laid out and it was an easy conversation. More

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Sergio Mercado, our salesman and German Bentacourt in finance were both genuine, friendly and knowledgeable. This was a great experience! finance were both genuine, friendly and knowledgeable. This was a great experience! More

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Courteous and professional staff who were always available. Much better than other dealers. Great experience. I recommend wholeheartedly. available. Much better than other dealers. Great experience. I recommend wholeheartedly. More

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