Sergio Dehoyos
Sergio Dehoyos at City Limits Nissan
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Sergio Dehoyos

Virtual Sales Director

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.3
36 Reviews
4.3

36 Reviews

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36 Reviews of Sergio Dehoyos

December 27, 2024

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Employee Rating

Great truck. My sales rep, Rick, and manager, Sergio, are outstanding and would highly recommend. More

by Klee1386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Abbassi, Caitlyn Stox

Dec 28, 2024

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

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service department. needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money. More

by postman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Nov 16, 2024

City Limits Nissan responded

I'm so sorry to hear you did not have a good experience with us, we strive to provide top notch and transparent service for every customer and take it very seriously when we fall short. If you are willing to provide us with more information about your visit so that we might use it to improve and potentially turn your experience around, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 07, 2024

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Ezekiel’s customer service was awesome, was very attentive and explained everything to me and made sure I understood everything that was happening. More

by gentleg66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

City Limits Nissan responded

I am so glad to hear the team took great care of you and will be sure to pass your comments along. Please let us know if you need anything at all, we are always happy to help and we're excited to welcome you to the City Limits Nissan family! Thank you, Jason Laguna General Manager

September 29, 2024

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Cordialidad , amabilidad, esmero , eficacia, empatia, respeto, honestidad, elocuencia , humildad, generosidad, valores , humanidad, responsabilidad,entrega paciencia More

by kellyedipierro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chenin Buck, Ezekiel Sengiyunva , Karim Bello , Joel …

Sep 30, 2024

City Limits Nissan responded

Muchas gracias por tus amables palabras, me asegurare de contarselo al equipo! Esperamos volver a verte pronto! Gracias, Luis Acosta General Manager

Oct 02, 2024

City Limits Nissan responded

Hola, ¡muchas gracias por tus comentarios positivos sobre City Limits Nissan! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

September 26, 2024

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Great service! ! Quick and Transparent!! 2nd purchase with them!! I will refer more people to them More

by ABEARC02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Severo Perez, Jesus "Chuy" Aguilar , Geoffrey McClard

Sep 27, 2024

City Limits Nissan responded

We are so grateful for your business, and appreciate you taking the time to leave a review! I'll be sure to pass your comments along to the sales team, please reach out if you need anything at all and have a fantastic weekend! Thank you, Luis Acosta General Manager

August 13, 2024

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The used car salesman, Chuy, was delightful. The used car sales manager, Sergio, was very helpful. He quickly understood what he could do to make the buying experience better and get us on the r More

by ALEXA.MALISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden McLelland, Jesus (Chuy)

Aug 15, 2024

City Limits Nissan responded

Thank you for taking the time to leave us this review and for providing detailed information regarding your experience. We will meet with the team to revise our efforts and ensure it does not happen again. Thanks again, and have a great weekend! Luis Acosta General Manager

August 08, 2024

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GREAT CUSTOMER SERVICE EVERYTIME MY VEHICLE GETS SERVICE DONE! Thank you and will come in again soon! More

by ANNALEETELLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chenin Buck , Julian Vasquez

Aug 15, 2024

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did! I'm happy to hear you had a great visit with us, and will be sure to pass your comments along to the team! Thank you, Luis Acosta General Manager

August 05, 2024

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Great work. Fast service!! And kind staff! Will definitely come back for my next service More

by ANGELICACONTRERAS722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Laguna, Willis Prieto, Stevorn Richards , Luis Acosta, Donovan Martinez, Geoffrey McClard, Caden McLelland, Jim Smajdeck, Julian Vasquez

Aug 15, 2024

City Limits Nissan responded

I'm so happy to hear you had a great Service visit with us, and will pass your kind words on to the team! We look forward to seeing you again soon, and hope you have a great weekend. Thank you, Luis Acosta General Manager

July 25, 2024

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Sold me a certified vehicle with mechanical issues and body damage without disclosing after financing and giving money over the phone. Pictures sent to me were with the door open so damage could not be s More

by andrea_m_albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chenin Buck

Sep 09, 2024

City Limits Nissan responded

Thank you for providing such detailed feedback, and for your patience with us while we worked on resolving this issue. Our goal is to provide top notch service to every guest, every time, and to refine our processes and utilize our training tools to ensure we do not repeat our mistakes. I hope to be able to work with you again in the future, thank you and have a fantastic week! Luis Acosta General Manager

July 24, 2024

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Employee Rating

They always took hours for an oil change even if you have an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the neces More

by KALIVIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2024

City Limits Nissan responded

I'm sorry to hear your recent visit was anything less than truly exceptional, and appreciate you taking the time to let us know how we can improve. We strive to provide top notch service to every guest, and your feedback is invaluable to us. Thank you again, and we hope to see you soon. Luis Acosta General Manager

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