Sergey Marinin

The atmosphere is welcoming and warm. The sales and service people are inviting and professional. Sergey in particular is efficient and has a great sense of humor. Dao is also an excellen The sales and service people are inviting and professional. Sergey in particular is efficient and has a great sense of humor. Dao is also an excellent tech; very detailed with his work. Overall love the sales and service department. More

by JAE.HALL993 Verified Customer Verified Customer

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I used the Body Shop to repair some damage to my wife, Diane's Cayenne. They did a wonderful job and you should be proud of the whole team. Diane's Cayenne. They did a wonderful job and you should be proud of the whole team. More

by SLEIB Verified Customer Verified Customer

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Great experience from beginning to end. Everyone was courteous and really acted like they valued my business. Everyone was courteous and really acted like they valued my business. More

by TGUNTER130 Verified Customer Verified Customer

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Mechanics did a good job inspecting car but tires prices are $200 more than a local tire place! Should be more competitive! are $200 more than a local tire place! Should be more competitive! More

by SISTERNAT6 Verified Customer Verified Customer

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Sergey is top notch. He got my car in without an appointment and quickly had me on the road back to the office with a Lyft. He worked with the team to diagnose the proble He got my car in without an appointment and quickly had me on the road back to the office with a Lyft. He worked with the team to diagnose the problem and get me my vehicle back. I highly recommend Porsche Atlanta Perimeter and Sergey More

by sweizenecker Verified Customer Verified Customer

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I brought my Porsche in for one problem and you found another 2 problems and never maneuver fixed the problem I brought it in for . Seems like you went ahead and fixed the big ticket item which really wa another 2 problems and never maneuver fixed the problem I brought it in for . Seems like you went ahead and fixed the big ticket item which really wasn’t a big problem and didn’t fix what I brought it in for and now check engine light is coming . I was going on a road trip with it but it’s not safe today to drive . More

by andyschmidt5 Verified Customer Verified Customer

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Dealer service rep outstanding. Wait time to schedule service (1 week without loaner car, 5 weeks with loaner) is not what I have seen before in my many years of Porsche ownership. Wait time to schedule service (1 week without loaner car, 5 weeks with loaner) is not what I have seen before in my many years of Porsche ownership. The pandemic is over, there are many Macans in stock. There is no reason not to shorten wait times. If this is the new normal for Porsche, I will certainly look at other brands with better customer accommodations when I replace this vehicle. More

by jwslos Verified Customer Verified Customer

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Good Day As much as I usually love to visit, unfortunately, my latest was not what I have grown to expect from Porsche Atlanta in the past. From the start of my service appointment to its comple unfortunately, my latest was not what I have grown to expect from Porsche Atlanta in the past. From the start of my service appointment to its completion, my experience was questionable and left me feeling doubtful about the service I received. Uncertain if management has changed but something was definitely different this visit. 1. I did not know that I would be leaving my car and taking a loaner till the day of the appointment. Mentioned that to the gentleman who performed the loaner process. He was understanding and completed the task nicely. 2. I was told my car would be needed for a few days. Dropped the car off Monday. Wednesday i received a text that i would be updated on Friday. Friday I was notified that there was finally a serviceman to start on my car. Monday following, Sergey informed me that car was completed. I let him know that because of work schedule, unable to return loaner that day and would need to arrange to do so in next couple days. Wednesday, I returned the loaner pleased to get my car back. 3.Assuming it was ready, Sergey walked me out to the lot. To my surprise, my car was a mess! It looked like it had been kept outside on a lot under a tree in a dirt storm! I was totally disappointed. Leaves and dirt all over! The gas tank cover was open and full of leaves. There were even leaves on the inside of doors and trunk. Of course, I instantly voiced my concern and Sergey apologized wondering what could have happened. He cleaned some of the leaves out of the tank area and asked me to wait so that he could get it washed. He escorted me back inside. What in the world?! I could not believe it! Should've taken a picture of the entire car because no one would've believed it. I didn't get the entire car, but I was able to get a picture of the tank after Sergey cleaned some of the leaves out. Why was the tank door open? I asked Sergey if I should be concerned with any issues of water in my tank and he assured me that there should not be an issue. After some time to wash, I was finally able to leave to head back to work. To say the least, I would not rate this past visit very highly. Surprised and disappointed for sure. It is not the experience I expect to have at Porsche. I am hoping this is not indicative of my future service appointments. Thank you for checking. I have needed to reach out More

by llee3 Verified Customer Verified Customer

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They took car of replacing my tire with no issues. The process was relatively quick and I appreciated their promptness. The process was relatively quick and I appreciated their promptness. More

by JLD1075 Verified Customer Verified Customer

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It appears to be a store that thrives on outstanding service and excellence in everything they do. service and excellence in everything they do. More

by johngfriedmann Verified Customer Verified Customer

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