On March 11, 2025, my Macan S, 2016 received its ninth
annual service. My service manager, Sergey Marinin was efficient, knowledgeable, and professional. The service was excellent and I was pleased.
annual service. My service manager, Sergey Marinin was efficient, knowledgeable, and professional. The service was excellent and I was pleased.
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by HWAT2473
Service Price Transparency
Other Employees Tagged:
Driving up to the dealer, I was greeted, by a staff and introduced to, Sergey Marinin.
Apr 14, 2025 -
Porsche Atlanta Perimeter responded
Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
The service was absolutely fantastic as always!
The team is truly top-notch. I always look forward to coming back for services.
The team is truly top-notch. I always look forward to coming back for services.
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by Crst
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2025 -
Porsche Atlanta Perimeter responded
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!
Overall really good service that was accommodating to our
schedule and responsive to our needs.
schedule and responsive to our needs.
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by Pat w
Verified Customer
Verified Customer
Service Price Transparency
I’m really disappointed with my recent service
experience. While I’ve had a great experience with the sales team, the service department has been frustrating. They didn’t listen to my input about
experience. While I’ve had a great experience with the sales team, the service department has been frustrating. They didn’t listen to my input about the issue, which led to them fixing the wrong problem — I ended up resolving the rattle myself. The person handling my car wasn’t very pleasant to work with, which made the whole experience worse. To make matters worse, I noticed new marks on the leather interior afterward, and I also discovered that the clip on my battery cover in the frunk was broken during the service. It’s hard to trust the service department now, especially with a brand-new car. I’d really appreciate it if the service manager could look into this and help make things right, since I'm not even wanting to talk to the people in Service.
The only good part was the person who was in charge of the demo vehicle handover and pickup.
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by Rehmat Kang
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Porsche Atlanta Perimeter responded
Your satisfaction means a lot to us, and we truly appreciate you choosing Porsche Atlanta Perimeter for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Your comments play a key role in the success of our business so we hope to speak with you soon.
Sergey continues to impress with his service, follow up,
care and promise to follow up through each time I visit Porsche Atlanta Perimeter. Thankful for a great Porsche dealership so close my home.
care and promise to follow up through each time I visit Porsche Atlanta Perimeter. Thankful for a great Porsche dealership so close my home.
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by BRIANFRANK13
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Porsche Atlanta Perimeter responded
Brianfrank13, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Porsche Atlanta Perimeter, we value our customers and we look forward to seeing you on your next visit. Take care!
Sergey is very good.
He was most accommodating in scheduling service and keeping us informed promptly
He was most accommodating in scheduling service and keeping us informed promptly
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by Pat w
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Porsche Atlanta Perimeter responded
Pat W, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Porsche Atlanta Perimeter, we value our customers and we look forward to seeing you on your next visit. Take care!
It took a abnormal amount of time for this repair without
any clear understanding of why. Service advisor is nice but he couldn't articulate the exact cause and why when explained. I'm still confused on why
any clear understanding of why. Service advisor is nice but he couldn't articulate the exact cause and why when explained. I'm still confused on why the repair took soooo long and what exactly caused it. now I'm scared to keep my car. Need answers on why this happened and how likely will it happen again. $200K car with 30K on dash, love the car, but afraid of reliability.
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by GAFORTSON
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Porsche Atlanta Perimeter responded
Gafortson, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Your comments play a key role in the success of our business so we hope to speak with you soon.
Sergey is always helpful, providing clear communication
about the service and setting one's expectations.
about the service and setting one's expectations.
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by l.krebs
Verified Customer
Verified Customer
Jan 31, 2025 -
Porsche Atlanta Perimeter responded
Thanks for the great review! Hope you’re enjoying some happy driving!
Sergei took great care of me and serviced my car quicker
than expected- he checks on me afterwards to make sure everything is still fine. I trust him and his team.
than expected- he checks on me afterwards to make sure everything is still fine. I trust him and his team.
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by DMOORE.PRIVATE
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2025 -
Porsche Atlanta Perimeter responded
Thank you for this great review about our service experience! Glad you’re back and rolling! Happy driving!
Sergey did alert me when my vehicle was ready for pick up
The environment was professional and clean
The environment was professional and clean
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by npierre3305
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2025 -
Porsche Atlanta Perimeter responded
Thank you for this kind review! Glad you enjoyed your service experience with our team!