Sergey Marinin

I’m really disappointed with my recent service experience. While I’ve had a great experience with the sales team, the service department has been frustrating. They didn’t listen to my input about experience. While I’ve had a great experience with the sales team, the service department has been frustrating. They didn’t listen to my input about the issue, which led to them fixing the wrong problem — I ended up resolving the rattle myself. The person handling my car wasn’t very pleasant to work with, which made the whole experience worse. To make matters worse, I noticed new marks on the leather interior afterward, and I also discovered that the clip on my battery cover in the frunk was broken during the service. It’s hard to trust the service department now, especially with a brand-new car. I’d really appreciate it if the service manager could look into this and help make things right, since I'm not even wanting to talk to the people in Service. The only good part was the person who was in charge of the demo vehicle handover and pickup. More

by Rehmat Kang Verified Customer Verified Customer

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Sergey continues to impress with his service, follow up, care and promise to follow up through each time I visit Porsche Atlanta Perimeter. Thankful for a great Porsche dealership so close my home. care and promise to follow up through each time I visit Porsche Atlanta Perimeter. Thankful for a great Porsche dealership so close my home. More

by BRIANFRANK13 Verified Customer Verified Customer

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Sergey is very good. He was most accommodating in scheduling service and keeping us informed promptly He was most accommodating in scheduling service and keeping us informed promptly More

by Pat w Verified Customer Verified Customer

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It took a abnormal amount of time for this repair without any clear understanding of why. Service advisor is nice but he couldn't articulate the exact cause and why when explained. I'm still confused on why any clear understanding of why. Service advisor is nice but he couldn't articulate the exact cause and why when explained. I'm still confused on why the repair took soooo long and what exactly caused it. now I'm scared to keep my car. Need answers on why this happened and how likely will it happen again. $200K car with 30K on dash, love the car, but afraid of reliability. More

by GAFORTSON Verified Customer Verified Customer

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Sergey is always helpful, providing clear communication about the service and setting one's expectations. about the service and setting one's expectations. More

by l.krebs Verified Customer Verified Customer

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Sergey did alert me when my vehicle was ready for pick up The environment was professional and clean The environment was professional and clean More

by npierre3305 Verified Customer Verified Customer

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Sergei took great care of me and serviced my car quicker than expected- he checks on me afterwards to make sure everything is still fine. I trust him and his team. than expected- he checks on me afterwards to make sure everything is still fine. I trust him and his team. More

by DMOORE.PRIVATE Verified Customer Verified Customer

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Sergey has been servicing my vehicle with excellence for almost 7 years now. Really appreciate him. almost 7 years now. Really appreciate him. More

by billotten Verified Customer Verified Customer

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Sergey was very helpful throughout the process. Went out of is way to communicate what was going on. Went out of is way to communicate what was going on. More

by quincy2 Verified Customer Verified Customer

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Sergey and the entire team did such an amazing job. They are professional and quick. I love the personal video of my vehicle. I wish they had loaner taycans but other than that it is a great service d They are professional and quick. I love the personal video of my vehicle. I wish they had loaner taycans but other than that it is a great service department. More

by sweizenecker Verified Customer Verified Customer

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