Serena Howard

Mazda of Keene is always a pleasant place to get the car serviced and when it came to getting a new car they were 100% the greatest. Very knowledgeable and able to answer my questions! I will continue to us serviced and when it came to getting a new car they were 100% the greatest. Very knowledgeable and able to answer my questions! I will continue to use them going forward. More

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The entire team was amazing! Hunter Bogar first demonstrated the vehicle to me, while Gretchen Jackson worked on getting me a price for my trade-in. Then Mark Eber (F&I manager p Hunter Bogar first demonstrated the vehicle to me, while Gretchen Jackson worked on getting me a price for my trade-in. Then Mark Eber (F&I manager prepared my financing and additional paperwork for me. It was like clockwork and the transaction went painlessly and smoothly because they are very transparent! More

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What a pleasure dealing with Hunter, also the rest of the sales staff. Even the Owner Tom came over to thank us, this is our 7th car we have bought from them and have always been treated so special. Thanks a sales staff. Even the Owner Tom came over to thank us, this is our 7th car we have bought from them and have always been treated so special. Thanks again, Ron & Diane Mini More

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Cody was very helpful in finding me the car I was looking for. I had one small issue, I brought the car back and it was dealt with right away. for. I had one small issue, I brought the car back and it was dealt with right away. More

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From the moment we arrived, we were greeted with a smile and treated very well. All of the staff were great, informative, friendly, helpful, and supportive. and treated very well. All of the staff were great, informative, friendly, helpful, and supportive. More

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Pleasure doing business with Autex Mazda and Cody. He took the time with my son to explain thoroughly the features of his new Mazda CX-50. Sabrina and Gretchen were great to work with as well! Than He took the time with my son to explain thoroughly the features of his new Mazda CX-50. Sabrina and Gretchen were great to work with as well! Thank you again for everything. More

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Autex Mazda was very simple to work woth and everyone involved in the process of buying my new vehicle were great. I worked with Hunter Bogar and he was fantastic from introduction to sale conclusion. He involved in the process of buying my new vehicle were great. I worked with Hunter Bogar and he was fantastic from introduction to sale conclusion. He was very personable, helpful, knowledgeable, and professional. More

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They were super personalable and easy to work with! They knew a lot about what they were selling which was very easing when purchasing my first car from a dealership! They knew a lot about what they were selling which was very easing when purchasing my first car from a dealership! More

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Buying a car is stressful - this place makes it a Great Experience. I live in MA and the hour drive to Keene was well worth the trip. Everyone is so friendly and approachable. Gretchen is hilarious and a p Experience. I live in MA and the hour drive to Keene was well worth the trip. Everyone is so friendly and approachable. Gretchen is hilarious and a pleasure to talk with. Hunter was amazing - great knowledge on the vehicle, area, and just a real good human. Mark was awesome explaining the package and price - he had some good jokes too. I would recommend going to Autex and see what they can do for you. Worth a drive even for the Massachusetts costumers who want to make the trip to Keene. More

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I have bought many vehicles in my lifetime, new and used and this is hands down the best experience I have ever had buying a vehicle, from the initial phone call with Serena to setup my appointment to the v and this is hands down the best experience I have ever had buying a vehicle, from the initial phone call with Serena to setup my appointment to the very last signature. Everyone was very professional, pleasant, friendly, open, honest and transparent about their processes over the phone, through text and in person. No one was aggressive and trying to get me to purchase something I didn’t want to. They did everything they could to get me into a payment that I felt comfortable paying and it was a success. I would recommend anyone that is looking for a vehicle to ask for Erica to be their sales rep and I will guarantee that you have just as pleasurable & fun experience that I had. Gretchen is the General Sales Manager and she did an amazing job working the numbers to be where I wanted them to be for this purchase. Mark is the Business Manager and closed out the process doing the financial paperwork and he also did a great job explaining all standard and extended warranty’s as well. This sale took place at the end of a Monday night and I was the last one in there and even though the vehicle was brand new the service department went through the entire vehicle inside and out, top to bottom and did one last detail & went and filled my tank. When everything was signed Erica still went out to the vehicle and went through the entire thing to make sure I was comfortable operating it and understood everything about it. Erica even called me on Tuesday morning just after they opened to see how my drive home went and to see if I had any questions about the vehicle, warranty’s or insurance. I can’t say enough about the service I was given and this will be the only place I shop or recommend to someone if they are looking for a new, certified pre-owned or used vehicle! Thank you again for a great experience! More

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