
26 Reviews
Write a Review26 Reviews of Serena Howard
April 05, 2025
I first came to autex about a month ago looking to get into a vehicle within my payment budget. Not an easy task because my credit isn't the best. The first couple of cars they showed me were nothing like into a vehicle within my payment budget. Not an easy task because my credit isn't the best. The first couple of cars they showed me were nothing like I was looking for and the payments were outrageous. I was working with a different sales person, then the other day I got a text from Steve. He's fairly new and worked with the finance department to get me into this beauty in an affordable payment! It's used, has a few issues but overlooking them enabled me to get into a vehicle I otherwise couldn't have. Steve threw himself out there, he didn't give up on me, he found a way to connect with me that the other salesman did not. Steve was amazing, he knows what it takes to be a sales person and what you need to do to get the sale. He was respectful&kind, he was sociable, even though i am definitely not a sociable person. This car is beautiful, i love it! Thank you so much! More

Other Employees Tagged: Gretchen Jackson, Mark Eber, Cody Lafrennie, Hunter Bogar, Stephen Healy
April 03, 2025
Personable and easy to work with. Attentive to what we asked. Serena was great with our initial contacts and very responsive. Attentive to what we asked. Serena was great with our initial contacts and very responsive. More

Other Employees Tagged: Gretchen Jackson, Mark Eber, Cody Lafrennie, Stephen Healy
April 01, 2025
I had a great experience from start to finish! The dealership was inviting and my sales representative Hunter was attentive, knowledgeableand genuine. He was a pleasure to work with and made the p The dealership was inviting and my sales representative Hunter was attentive, knowledgeableand genuine. He was a pleasure to work with and made the process very easy and comfortable. Highly recommend this dealership if you want a real, honest and positive customer service experience! More
Other Employees Tagged: Gretchen Jackson, Mark Eber, Hunter Bogar, Stephen Healy
March 17, 2025
Thank you for this opportunity to share our FABULOUS experience at AUTEX MAZDA in Keene, NH. They are truly a wonderfully friendly and professionalism cohesive team! Everyone that we had the pleasure experience at AUTEX MAZDA in Keene, NH. They are truly a wonderfully friendly and professionalism cohesive team! Everyone that we had the pleasure of connecting with from the Owner, Tom Bogar, Sales Consultant Steve Healy, Business Manager Mark Eber, General Sales Manager Gretchen Jackson and Serena Robinson of Business Development, didnt miss a step in ensuring that our experience was absolutely top notch!! Their approach is friendly, down to earth and transparent. We are thrilled to take this opportunity to THANK THEM ALL for the most positive car dealership purchase that we have ever experienced!!! ps. And We LOVE Our Mazda3 Premium Manual 6 Speed....Its AMAZING!!@&@ Sincerely, Eileen and Matt More

Other Employees Tagged: Gretchen Jackson, Mark Eber, Hunter Bogar, Stephen Healy
February 15, 2025
I bought my 1st Mazda right here in 2013 and I came back hopeful for a beautiful new Mazda CX 70. Steve, Mark and Gretchen worked late for 2 nights in a row to make it happen!! I’m driving out of here rig hopeful for a beautiful new Mazda CX 70. Steve, Mark and Gretchen worked late for 2 nights in a row to make it happen!! I’m driving out of here right now with a new car that is even more than I hoped for! Thanks so much guys!!!! More

Other Employees Tagged: Gretchen Jackson, Mark Eber, Stephen Healy
January 26, 2025
This is the 3rd car we have bought from here. Everyone is so friendly, and the process is streamlined, and stress free. We have found it 100% worthwhile to travel to this dealership despite havi Everyone is so friendly, and the process is streamlined, and stress free. We have found it 100% worthwhile to travel to this dealership despite having closer Mazda dealerships to choose from. This dealership values their customers and their time. Not all dealerships are the same. I highly recommend buying a car here! More
Other Employees Tagged: Gretchen Jackson, Mark Eber, Stephen Healy
December 31, 2024
Very nice place, I enjoyed the overall experience with the very good people at Autex Mazda. the very good people at Autex Mazda. More
Other Employees Tagged: Gretchen Jackson, Mark Eber, Cody Lafrennie, Hunter Bogar , Kelsey Cort, Stephen Hurlburt
November 26, 2024
Mazda of Keene is always a pleasant place to get the car serviced and when it came to getting a new car they were 100% the greatest. Very knowledgeable and able to answer my questions! I will continue to us serviced and when it came to getting a new car they were 100% the greatest. Very knowledgeable and able to answer my questions! I will continue to use them going forward. More
Other Employees Tagged: Gretchen Jackson, Mark Eber, Cody Lafrennie, Tony Sherman
November 17, 2024
The entire team was amazing! Hunter Bogar first demonstrated the vehicle to me, while Gretchen Jackson worked on getting me a price for my trade-in. Then Mark Eber (F&I manager p Hunter Bogar first demonstrated the vehicle to me, while Gretchen Jackson worked on getting me a price for my trade-in. Then Mark Eber (F&I manager prepared my financing and additional paperwork for me. It was like clockwork and the transaction went painlessly and smoothly because they are very transparent! More
Other Employees Tagged: Gretchen Jackson, Mark Eber, Hunter Bogar
August 15, 2024
What a pleasure dealing with Hunter, also the rest of the sales staff. Even the Owner Tom came over to thank us, this is our 7th car we have bought from them and have always been treated so special. Thanks a sales staff. Even the Owner Tom came over to thank us, this is our 7th car we have bought from them and have always been treated so special. Thanks again, Ron & Diane Mini More
Other Employees Tagged: Gretchen Jackson, Cody Lafrennie, Hunter Bogar , Jason Campbell