Sebastian Thomas
Sebastian Thomas at Subaru of Jacksonville
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Sebastian Thomas

Parts Specialist

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Sebastian Thomas

April 03, 2024

Dealership Rating
Employee Rating

We went looking for a Forester, not expecting to buy. But they were so nice, and gave us a great deal that we just couldn't pass it up. Thoroughly pleased with the whole experience More

by 1290losaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Porter Jr., Ryan Munro , Dave Bailey

Apr 03, 2024

Subaru of Jacksonville responded

Congrats on your Forester! We are so happy we were able to help you find the right Subaru for you. Welcome to our SOJAX family and we look forward to seeing you again.

February 15, 2024

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The dealer had the new car ready earlier than promised, and the paperwork was painless. More

by kltpzyxm1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Voight , Patrick Henry

Feb 15, 2024

Subaru of Jacksonville responded

We're so happy to read about your easy experience with us! Thanks for being part of our SOJAX family and we look forward to seeing you again!

December 29, 2023

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I bought my Crosstrek 30 days ago. Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with More

by Steve
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 29, 2023

Subaru of Jacksonville responded

We're so glad you had such a great experience with John and our team! Thank you for choosing SOJAX and for being part of our family!

December 24, 2023

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Employee Rating

We appreciate that Daniel reached out by phone and by text... as soon as he knew we had a concern.. we will defenitely recommened Subaru of Jacksonville as everyone we encountered were very nice and help More

by Anazario1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kane, Ryan Munro , Dave Bailey

Dec 26, 2023

Subaru of Jacksonville responded

Thanks for the kind words and great review. We are glad we were able to remedy your concerns. We appreciate you being part of our SOJAX family!

August 18, 2023

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Subaru Of Jacksonville is probably the best dealership I’ve ever dealt with. There was no aggressive sales pressure. There was straightforward and reasonable. More

by Stinger
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Aug 18, 2023

Subaru of Jacksonville responded

Stinger, we are so happy to read you've enjoyed your experience with our team! Thanks for being part of our SOJAX family!

August 11, 2023

Dealership Rating
Employee Rating

Juan is very professional, knowledgeable, and personable. He made the purchase of our new Subaru stress free and enjoyable. Thank You Juan! More

by jenelle
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ovidio Cirtina, Mini Juarez-Melendez , Juan Hernandez

Aug 14, 2023

Subaru of Jacksonville responded

Thanks for the great review, Jenelle! We are happy to read you enjoyed your experience with Juan. Thank you for being part of our SOJAX family and we hope you're loving your Subaru!

August 11, 2023

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Employee Rating

Just purchased our 2nd Subaru Crosstrek. .. Mark makes the transaction quick and smooth. No games and no hassle when working the numbers between trade in to new purchase. Highly recommend... More

by Doc W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Subaru of Jacksonville responded

WE LOVE IT! Thank you so much for the great review and for being part of our SOJAX family! Sounds like you could join our Marketing Department ;) Have an awesome one and we look forward to seeing you again!

August 02, 2023

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Employee Rating

Mr Miller was friendly and very know legible in his finance Dept. I had been dreading the last step of buying my new Forester, worrying I would get bullied into buying things I didnt’t want. But he wa More

by DENIZDFAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Subaru of Jacksonville responded

We are so glad we were able to ensure a great experience for you! Congrats on your New Subaru and thank you for being part of the SOJAX family!

July 20, 2023

Dealership Rating
Employee Rating

Always a class act at Subaru of Jacksonville. Mike Needham is a beast! Great to work with! His last name shouldn't be "Need-ham", it should be "Need-not-worry", because his guys will take ca More

by BTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Subaru of Jacksonville responded

LOL! What a great review! Thank you so much for the kind words about Mike Needham (aka - Mike Need-not-worry)! We are happy you enjoy your experience with us. And, thanks for being part of our SOJAX family!

July 12, 2023

Dealership Rating
Employee Rating

Ask for Juan Hernandez in sales and AJ in finance. You will not be disappointed. Make sure you ask AJ for the extended warranty, it pays itself if you are planning to keep your new or used car/suv More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2023

Subaru of Jacksonville responded

Eddie, thank you so much for the kind words, 5-stars, and for being part of our SOJAX family! We are so happy you had such a wonderful experience with Juan & AJ. We hope you're enjoying your Subaru!

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