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Sebastian Murzanski
Sebastian Murzanski at Germain BMW of Naples
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Sebastian Murzanski

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Sebastian Murzanski

March 25, 2025

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Excellent service model and focus on customer satisfaction. Great staff and excellent service advisors . Genuinely a best in class. More

by Rick
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Recommend Dealer
Yes
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Mar 31, 2025

Germain BMW of Naples responded

Rick, Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Flavio Galasso General Manager

March 19, 2025

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Fast friendly and efficient…Your people are courteous, knowledgeable and the selection of vehicles is awesome! More

by bstolte1
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Recommend Dealer
Yes
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Mar 20, 2025

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples. We are fortunate to have a great team that is focused on delivering only the best care to our guests. Best Regards, Flavio Galasso General Manager

March 18, 2025

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Long time customer & most excellent services, attention, knowledge & courtesies. Most helpful & knowledgeable Service Rep - Sebastian Murzanski. More

by bcave261
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Recommend Dealer
Yes
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Mar 19, 2025

Germain BMW of Naples responded

Thanks so much! Your trust in Sebastian and our service team is an honor. We look forward to more opportunities to continue earning your business with service like this. Thanks for choosing Germain BMW! Best Regards, Flavio Galasso General Manager

March 11, 2025

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The team at Germain are outstanding and communication was excellent! I always bring my BMW to Germain, best in the business!! More

by Raymond.jahn1
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Recommend Dealer
Yes

Other Employees Tagged: Rhoel Gray, Chuck Griffith, George Donovan, Jeremy Bongle, Cory Hespeler, Tona Zarrelli, Chris Barta

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Mar 12, 2025

Germain BMW of Naples responded

Thank you for choosing Germain for your automotive service needs. See you next time. Best Regards, Flavio Galasso General Manager

March 05, 2025

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Sebastian Murzanski did a great job for me. Saved me a trip back for upcoming maintenance as well as getting me out the door quickly. More

by RES
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Recommend Dealer
Yes
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Mar 05, 2025

Germain BMW of Naples responded

We thank you for taking the time to leave Sebastian this kind review as well as for your business. Best Regards, Flavio Galasso General Manager

February 21, 2025

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We were very pleased with the way Sebastian Murzanski helped us deal with an unusual problem which arose with our X5. His process for identifying the problem and addressing it in a timely manner was ver More

by alan
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Recommend Dealer
Yes

Other Employees Tagged: Kendra

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Feb 24, 2025

Germain BMW of Naples responded

Alan, I would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain BMW with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Best Regards, Flavio Galasso General Manager

February 19, 2025

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Sebastian Murzanski looked after by vehicle professionally. He kept me posted each step step of the repairs with a video showing the work to be done..I trust his judgement . Sebastian is very p More

by peninnah1
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Recommend Dealer
Yes
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Feb 19, 2025

Germain BMW of Naples responded

We appreciate your business and thank you for sharing your positive and informative experience with Sebastian. Best Regards, Flavio Galasso General Manager

January 20, 2025

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Wonderful experience thanks to service advisor Sebastian M! Filing space to honor the 15 word minimum! More

by patches10
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Yes
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Jan 21, 2025

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples for your automotive service needs and for leaving Sebastian this kind 5-star review. Best Regards, Flavio Galasso General Manager

December 23, 2024

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first class dealership, treated with respect and service and in sales would highly recommend Germain Bmw More

by mbrandon404
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Recommend Dealer
Yes

Other Employees Tagged: John Casco, Roberto Lopez

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Dec 24, 2024

Germain BMW of Naples responded

Thank you for sharing. Our team works hard to deliver a quality Germain experience at every sales and service touchpoint. We wish you many happy miles in your new BMW. Best Regards, Flavio Galasso General Manager

December 23, 2024

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Sebastian was very helpful. He explained every question I had in a clear manner and actually went out to my car to make sure I understood the monitor screen indicator we discus More

by mark.sacino
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Barta

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Dec 24, 2024

Germain BMW of Naples responded

Hi Mark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Best Regards, Flavio Galasso General Manager

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