Sebastian Mena

Sebastian was very kind and easy to communicate with and he helped me very much. he helped me very much. More

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This dealership helps its customers, gives you the best rates in the area and very professional service rates in the area and very professional service More

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⭐⭐⭐⭐⭐ I had an absolutely fantastic experience at Heritage Toyota Catonsville. From the moment I walked in, the staff was friendly, professional, and incredibly attentive. Sebastian Mena went above a Heritage Toyota Catonsville. From the moment I walked in, the staff was friendly, professional, and incredibly attentive. Sebastian Mena went above and beyond to make the process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. He’s an outstanding professional very kind and knowledgeable. The selection of vehicles was impressive, and I found exactly what I was looking for at a great price. The team was transparent and honest throughout, which made the entire process even more enjoyable. I also want to give a shout-out to the finance department for working tirelessly to get me the best deal possible. Their dedication and expertise were truly appreciated. If you’re in the market for a new or used vehicle, I highly recommend Heritage Toyota Catonsville. They’ve earned a loyal customer for life!” More

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Completely dissatisfied with Monir Chowdhury, If you must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee an extremely poor experiance. Your sale only matters not your satisfaction as he will try and lead you to believe. Once you are out the door you are non-existent. Hopefully this will help someone before they make the same mistake. More

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I have written about my experiance with the sales person Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his wor Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his work. The purchase of my vehicle was to include the ev charger that came with the vehicle. It was included within my purchase documents. I only recieved part of the charger not all that was to come with it for charging, which left me without a way to charge properly. As with his sales associate they would promise to get back to you but never did and would not return calls. I would highly suggest that you find another person to deal with who is more professional. Unfotunately I will have to file a complaint with the attorney generals office and better business bureau as there is no communication once you are out the door. Please beware and I would suggest any other dealership so as not to go through the pains if you have any minor issue, as it WILL be ingnored. More

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Coming in I was very nervous, but Maria was extremely helpful and knowledgeable with a great spirit that makes you feel comfortable. I would definitely buy another car from Maria! A+ service! helpful and knowledgeable with a great spirit that makes you feel comfortable. I would definitely buy another car from Maria! A+ service! More

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When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full pric wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full price of things before I brought them. Overall performance was terrible. More

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Hello, I bought a car couple of weeks ago. The agent was very helpful. He understands what we are looking for and find the car under our budget. We really appreciate it. Thanks, The agent was very helpful. He understands what we are looking for and find the car under our budget. We really appreciate it. Thanks, More

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Had a great buying experience with the sales person Trey and Manager Mohammed. Overall a good buy . Wonderful customer service. and Manager Mohammed. Overall a good buy . Wonderful customer service. More

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Great dealership. Amazing customer service definitely recommend it to anyone looking in to buying a new Toyota Amazing customer service definitely recommend it to anyone looking in to buying a new Toyota More

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