Sebastian Castillo
Sebastian Castillo at Showcase Honda
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Sebastian Castillo

Sales Consultant

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Sebastian Castillo

November 18, 2024

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Employee Rating

Latino excellence. Wishing them the best in their careers. Thank you! Spent a lot of time with us getting to know us. More

by RREYES9595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Escamilla

Nov 20, 2024

Showcase Honda responded

Thank you! We truly appreciate your kind words and support. It’s wonderful to hear that you enjoyed your time with us. We're excited to continue celebrating Latino excellence together!

October 12, 2024

Dealership Rating
Employee Rating

Sebastian was a great representative with very nice customer service & professionalism! Fernando was great too! Great people! Thank you! More

by CINDYCORTEZ2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando

Oct 14, 2024

Showcase Honda responded

Cindy, thank you for your fantastic review! We're thrilled to hear that Sebastian and Fernando made such a positive impression. Our team strives for excellent customer service, and your feedback means a lot to us. We appreciate your support!

September 04, 2024

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Employee Rating

This is in response to a one star review I submitted in late July. Immediately after purchasing a 2016 Corolla I discovered a broken motor mount at a price of $444.80 of which I paid. After much texting S More

by Tjhileman
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Showcase Honda responded

We appreciate your feedback and are glad to hear that we could resolve the issue to your satisfaction. Your experience matters to us, and we're here to ensure our customers feel supported. Thank you for giving us another chance!

September 04, 2024

Dealership Rating
Employee Rating

Would definitely not recommend this dealer . Was sold a terrible truck . Doug the salesman not trustworthy. They will try and get every penny out of you More

by ITURRALDEEDUARDO1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Douglas Jennings

Sep 12, 2024

Showcase Honda responded

We’d like the opportunity to understand the situation better and address your concerns directly. Please reach out to Lindsay Voss, our Customer Relations Manager, at 602-604-6539 or lvoss@vtaig.com so we can assist you further. We’re committed to ensuring a positive outcome for all our customers.

August 31, 2024

Dealership Rating
Employee Rating

Quick and easy. In and out the door in less than 90 minutes. It was great. More

by chadinazdesert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amair Habhab, Obed Castillo, Stephen Ayeni, Diego Escamilla, Justin Farris , Myles Abril, Janett Arias, James Desmet-Bacon, Darrell Duncan

August 16, 2024

Dealership Rating
Employee Rating

Quick and easy purchase, everyone was very nice to work with. Would recommend the dealership to others More

by SHAUNJACKSON24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Ayeni

August 07, 2024

Dealership Rating
Employee Rating

Sebastian Castillo was very helpful in my purchase of a new car and worked around my schedule. More

by ssourk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 02, 2024

Dealership Rating
Employee Rating

Sebastian the service advisor was great, quick and very respectful, he gave me current ETA’s on the work on my vehicle. I had a great experience and whenever i need maintenance on my truck i will be sure t More

by JESUSCASTILLO501187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2024

Dealership Rating
Employee Rating

Sebastian was a good salesman and showed that he genuinely cared and tried for us to get approved with getting the car we wanted. He deserves a raise and the whole dealership in general was really g More

by HECTORRDZGUERR
Recommend Dealer
Yes

Other Employees Tagged: Trey

July 25, 2024

Dealership Rating
Employee Rating

I recently purchased a used Corolla, was told it had been thoroughly inspected and it is in road worthy and in great shape. Had it checked out the next day at a local garage. A broken motor mount costing $4 More

by Tjhileman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 01, 2024

Showcase Honda responded

We’re sorry to hear about the issues with your recent purchase and the trouble you experienced. It’s important to us that all our vehicles are thoroughly inspected and meet high standards of quality. To address your concerns and resolve this matter, please contact Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. We appreciate your feedback and are committed to improving our service. Thank you for bringing this to our attention.

1

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