Sebastian Castillo
Sebastian Castillo at Showcase Honda
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Sebastian Castillo

Sales Consultant

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Sebastian Castillo

April 19, 2025

Dealership Rating
Employee Rating

Very helpful and made sure I found the perfect car for my daughter. Love this place More

by SEAN.NAVAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Showcase Honda responded

Thanks for the wonderful feedback, Sean! We're thrilled to hear you found the perfect car for your daughter. Providing great service is our priority, and we're glad you had a positive experience. Looking forward to helping you again in the future!

April 13, 2025

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My experience with Showcase Honda was disappointing and aligns with numerous other negative reviews. They add approximately $1,500 (not included in the list price) for a "Showcase Value Package" and "Zakte More

by Matthew Hatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jerry Green

Apr 14, 2025

Showcase Honda responded

We understand that the additional charges for extras were unexpected and we also regret that the condition of your vehicle didn't meet expectations. While we do our best, we’ll work on ensuring all details are addressed prior to delivery. Regarding the “Love It or Leave It” guarantee, we understand the frustration with the delays and communication. We’ll continue improving our response times and transparency to avoid this in the future. If you'd like to discuss this further, Lindsay Voss, our Customer Relations Manager, is available at 602-604-6539 or lvoss@vtaig.com.

March 12, 2025

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The truck we bought is everything we wanted. We have still not received paperwork via email regarding purchase. More

by Readerlady
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 13, 2025

Showcase Honda responded

Thanks! We're thrilled to hear you love your new truck! I apologize for the delay in paperwork; we’ll follow up to ensure you receive it soon. Enjoy your new ride!

February 16, 2025

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Best Honda dealership in the valley! I am giving them five stars🌟🌟🌟🌟🌟 Shop here, don’t waste your time shopping around they have everything you need. More

by JDIAZ20102002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear you had such a positive experience. Our team works hard to provide everything you need, and your recommendation means a lot to us. We look forward to seeing you again soon!

November 18, 2024

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Latino excellence. Wishing them the best in their careers. Thank you! Spent a lot of time with us getting to know us. More

by RREYES9595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Escamilla

Nov 20, 2024

Showcase Honda responded

Thank you! We truly appreciate your kind words and support. It’s wonderful to hear that you enjoyed your time with us. We're excited to continue celebrating Latino excellence together!

October 12, 2024

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Employee Rating

Sebastian was a great representative with very nice customer service & professionalism! Fernando was great too! Great people! Thank you! More

by CINDYCORTEZ2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando

Oct 14, 2024

Showcase Honda responded

Cindy, thank you for your fantastic review! We're thrilled to hear that Sebastian and Fernando made such a positive impression. Our team strives for excellent customer service, and your feedback means a lot to us. We appreciate your support!

September 04, 2024

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Employee Rating

This is in response to a one star review I submitted in late July. Immediately after purchasing a 2016 Corolla I discovered a broken motor mount at a price of $444.80 of which I paid. After much texting S More

by Tjhileman
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Showcase Honda responded

We appreciate your feedback and are glad to hear that we could resolve the issue to your satisfaction. Your experience matters to us, and we're here to ensure our customers feel supported. Thank you for giving us another chance!

September 04, 2024

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Employee Rating

Would definitely not recommend this dealer . Was sold a terrible truck . Doug the salesman not trustworthy. They will try and get every penny out of you More

by ITURRALDEEDUARDO1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Douglas Jennings

Sep 12, 2024

Showcase Honda responded

We’d like the opportunity to understand the situation better and address your concerns directly. Please reach out to Lindsay Voss, our Customer Relations Manager, at 602-604-6539 or lvoss@vtaig.com so we can assist you further. We’re committed to ensuring a positive outcome for all our customers.

August 31, 2024

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Employee Rating

Quick and easy. In and out the door in less than 90 minutes. It was great. More

by chadinazdesert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amair Habhab, Obed Castillo, Stephen Ayeni, Diego Escamilla , Myles Abril, Janett Arias, James Desmet-Bacon, Darrell Duncan, Justin Farris

August 16, 2024

Dealership Rating
Employee Rating

Quick and easy purchase, everyone was very nice to work with. Would recommend the dealership to others More

by SHAUNJACKSON24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Ayeni

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