Service department keeps you waiting for hours even with
appointment. Need to change how they schedule appointments. My appointment was at 11 it’s 1 and still have not taken my car in for oil change.
appointment. Need to change how they schedule appointments. My appointment was at 11 it’s 1 and still have not taken my car in for oil change.
More
by Mccartyp64
Oct 03, 2023 -
Lithia Toyota of Redding responded
Hello,
Your satisfaction is our goal here at Lithia Toyota of Redding and I would like the opportunity to connect with you to address your wait time with our Service Department for an oil change appointment. Please reach out to me directly so we can discuss this further.
Best regards,
Chris Millard
Service Manager
Cmillard@lithia.com
(530) 722-3815
Very good dealership that does sales, offers original
factory parts and does servicing and repairs. I have been working with them for over twenty four years. I do recommend them.
factory parts and does servicing and repairs. I have been working with them for over twenty four years. I do recommend them.
More
by Dogman
Service Price Transparency
Sep 14, 2023 -
Lithia Toyota of Redding responded
Thank you for your wonderful five-star review of Lithia Toyota of Redding. We couldn't be happier to read that we have a very good dealership that offers factory parts, car servicing, and repairs. It makes us proud to have had your business for over 24 years and we are honored to have you as a valued customer. We are always here to be of any assistance, should you need anything.
Season was very helpful and courteous.
Would recommend Lithia Toyota to all. Place was very clean
Would recommend Lithia Toyota to all. Place was very clean
More
by Scorpion57
Service Price Transparency
Sep 10, 2023 -
Lithia Toyota of Redding responded
We're happy our team here at Lithia Toyota of Redding could provide a helpful and courteous experience. Thank you for the positive review.
Service folks are great.
Very helpful customer service people. Waiting area is nice, and complimentary shuttle is available.
Very helpful customer service people. Waiting area is nice, and complimentary shuttle is available.
More
by Rick
Service Price Transparency
Sep 03, 2023 -
Lithia Toyota of Redding responded
Hi Rick, thank you for your kind review of Lithia Toyota of Redding. We are so glad that you had a pleasant experience with our staff and waiting area during your visit, please feel free to let us know if we can be of any further help. Take care!
Lithia Toyota is where im on my second auto lease, i been
very happy with my last two vehicles and hope to lease my 3rd one here shortly.
very happy with my last two vehicles and hope to lease my 3rd one here shortly.
More
by Augustine
Service Price Transparency
Jul 24, 2023 -
Lithia Toyota of Redding responded
Thank you, Augustine, for making Lithia Toyota of Redding a part of your day and for leaving this positive five-star review. We are pleased to read that you had two lease signings with us and hope to get a 3rd one in the future. Your continued loyalty is greatly appreciated. Congratulations on your new purchase and we happily invite you to come back and see us again.
They have treated me with kindness and professionalism
that you normally don't have at any other dealership! Always great service and they try to be as quick as possible.
that you normally don't have at any other dealership! Always great service and they try to be as quick as possible.
More
by Heatherismee22
Service Price Transparency
Jul 22, 2023 -
Lithia Toyota of Redding responded
Hello, we are grateful you took the time to leave this positive review. It brings us joy to know that our team has treated you with kindness and professionalism. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Lithia Toyota of Redding.
Brought in our vehicle for the 150,000 mile maintenance.
Season was very knowledgeable and helpful! Excellent customer service! Highly recommend and we look forward to bringing in our vehicle once again!
Season was very knowledgeable and helpful! Excellent customer service! Highly recommend and we look forward to bringing in our vehicle once again!
More
by craigpetlack
Service Price Transparency
Jul 12, 2023 -
Lithia Toyota of Redding responded
Hello Craig. Our Service Team always strives to provide knowledgeable and helpful assistance. We know the importance of having a great experience when servicing your car, thanks for choosing Lithia Toyota of Redding to help. Your high rating and recommendation are greatly appreciated.
When I first walked into the service department to bring
my car in for an oil change and general service inspection, I was greeted with a wonderful smile, and Season was as friendly, helpful, easy-going, an
my car in for an oil change and general service inspection, I was greeted with a wonderful smile, and Season was as friendly, helpful, easy-going, and positive as could be! She answered all my questions and addressed all my concerns with a genuineness and warmth that let me know that my satisfaction with the service she provided really mattered to her.
As a photographer (my side gig), I always look forward to autumn, but my new favorite "season" is the one that works in the Service Department at Lithia Toyota in Redding. She's a valued asset to your dealership and I look forward to my next encounter with her!
More
by RobertR
Service Price Transparency
May 19, 2023 -
Lithia Toyota of Redding responded
Hi Robert, we are excited to learn that you had a great experience with Lithia Toyota of Redding. It's always great to learn about friendly and helpful customer service experiences, and we are glad you were efficiently assisted during your visit. Thank you for your amazing review and rating, we would be honored to assist you again someday. Have a wonderful day.