Sean O'Connell

Erick was very patient and knowledgeable and went above and beyond to help me check all of my boxes of must haves for my budget. Management was also patient and not pushy. Great transaction and I love my c and beyond to help me check all of my boxes of must haves for my budget. Management was also patient and not pushy. Great transaction and I love my car! Will stick with them for sure ! More

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I'm so greatful to God for putting Chantel Crowder in my life to guide me to a phenomenal car dealership "City Chevrolet of Grayslake". My sales person Mr. Erick Monrroy guided me every step of the way with life to guide me to a phenomenal car dealership "City Chevrolet of Grayslake". My sales person Mr. Erick Monrroy guided me every step of the way with purchasing my vehicle. I told him everything I needed in a vehicle & he delivered above & beyond my asking. Not only did Mr. Erick help hear my wishes he introduced me to the sales manager who finished up my car buying blessing by super topping the financial part of my experience with a BIG RED after Christmas bow. This man Mr. Sean O'Connell not only meet my verbal needs & wants he then went above by presenting me blessing that only God could have sent to him from above. If ever there be a need in tge area of dealing with purchasing a vehicle I HIGHLY RECOMMEND this dealership. The customer service was TOP OF THE LINE. Thanks City Chevrolet of Grayslake for EVERYTHING!!!!❤️🙏🏽😊 More

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I have purchased many vehicles from different dealerships And this was by far the best place I have purchased from. I would highly recommend. And this was by far the best place I have purchased from. I would highly recommend. More

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Really helpful and made sure I walked out completely happy with my brand new car! happy with my brand new car! More

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Recently I bought 2024 Silverado- High Country. Everyone was professional, Mike, Nick and Sean were very helpful. After a glitch for wire transfer, and issue related local bank , was solved , ev Everyone was professional, Mike, Nick and Sean were very helpful. After a glitch for wire transfer, and issue related local bank , was solved , everything went smoothly . I will buy again and recommend this dealership. More

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It was my first time buying an car and Erick M, made it so easy and stress free. He was very polite and attended to all my needs. I will continue with this dealer just because of him. so easy and stress free. He was very polite and attended to all my needs. I will continue with this dealer just because of him. More

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Johnny and Nick made the process fairly easy and were willing to work with me to get our vehicle delivered in a timeframe that best suited us. willing to work with me to get our vehicle delivered in a timeframe that best suited us. More

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I had the pleasure of working with Eddie not once but twice. The first time was coming in in due to wanting to lease. Unfortunately, I was unable to walk away with what I came in for. Eddie kept in touch twice. The first time was coming in in due to wanting to lease. Unfortunately, I was unable to walk away with what I came in for. Eddie kept in touch in a respectful manner, no pressure, but reaching out to check in with me. After a few weeks, I reached out with some questions on a few cars on the website. Eddie responded kindly, sent photos of cars that did not have photos online. We came in the next Monday after work. He was with a customer, so John took wonderful care of us. After test driving a few cars, we came back inside with a decision. Even though Eddie had a customer, he did come by to check in with us periodically, which meant a lot, and shows his dedication to his customers. We worked with John, Nick and Sean to wrap up and go home with a new car. I can say, I have never had such a good experience, the best customer service at a car dealership before. Hands down I would recommend as well as return to City. Eddie’s kindness, transparency and helpfulness was absolutely why we came back to purchase a new car. Everyone we dealt with was wonderful, and treated you like family. More

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I have met many of the folks who put food on the table by doing the hard work of keeping us all on a set of wheels. We are a very mobile society and dependable transportation is a necessity in this 21st Cent doing the hard work of keeping us all on a set of wheels. We are a very mobile society and dependable transportation is a necessity in this 21st Century. Jesse is my primary contact at Chevy Grayslake. A true professional, Jesse has a clear understanding of individual perspective and how that fits into the framework of presenting options for car shoppers. From Jesse's positive input to the well defined rolls of his coworkers in sales, finance, maintenance and follow up after the sale, I can say with confidence that this team is proactive, cohesive and a joy to work with. Many thanks to the whole Chevy Grayslake team. More

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The dealership was very professional and efficient. No hard selling involved. And the price was better than any other dealership. No hard selling involved. And the price was better than any other dealership. More

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