Sean McArdle

I bought this car, my first Mercedes, from Mercedes Benz of Baton Rouge. Being elderly and pretty much on my own, this dealership and its sales personal made this experience so easy and I walked away with of Baton Rouge. Being elderly and pretty much on my own, this dealership and its sales personal made this experience so easy and I walked away with the feeling that anything that I needed from purchase point on would be granted, if possible. Every employee of Mercedes Benz of Baton Rouge that I came in contact with was pleasant and knowledgeable about their cars and answered all my questions, even the finance department. The Tech person took his time to take me step by step explaining all the bells and whistles on my new beauty. The Service Department was great when my car went in for it's 1 year service. Everyone I spoke to in that department also were knowledgeable on how things operated in their department. I would recommend Mercedes Benz of Baton Rouge to anyone who asked me about my experiences. Great job Mercedes Benz of Baton Rouge, you get 5 stars from me. More

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The Baton Rouge dealership has been outstanding the Care the friendliness the work me in when I needed to be in absolutely outstanding never had a problem with anything that they did they always covered all the friendliness the work me in when I needed to be in absolutely outstanding never had a problem with anything that they did they always covered all the bases and I will certainly miss them as I’m moving to a new locale I hope the Denver location is at least half as good as these folks have been More

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Love the involvement after the sale from the salesman to make sure your questions are answered or get handled by another department. make sure your questions are answered or get handled by another department. More

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Great service and very knowledgeable! I love my beautiful (new to me) car!!! Gave me a wonderful trade in value on my old car. I could not be more pleased! (new to me) car!!! Gave me a wonderful trade in value on my old car. I could not be more pleased! More

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I had the best experience I have ever had at Mercedes in Baton Rouge. I never felt any pressure to buy anything and Garry was super helpful and made me feel at ease during this process. Baton Rouge. I never felt any pressure to buy anything and Garry was super helpful and made me feel at ease during this process. More

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This is my third purchase. Each and every experience has been great. Sean McArdle and Todd Gaillot and the entire team has excellent customer service been great. Sean McArdle and Todd Gaillot and the entire team has excellent customer service More

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Great Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! More

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Service Department-Josh Marchan, Customer Service Adviser Josh Marchan always provides the best customer service! He communicates effectively every step of the way. He also went above and beyond yesterday b Josh Marchan always provides the best customer service! He communicates effectively every step of the way. He also went above and beyond yesterday by going out of his way after hours to deliver my garage door opener that I left in a loaner vehicle. Not too many people these days would offer to do that. It was truly appreciated. More

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Great experience There was no hassling throughout the entire process. The sales team went the extra mile to get to what I wanted. The dealership was clean and accommod There was no hassling throughout the entire process. The sales team went the extra mile to get to what I wanted. The dealership was clean and accommodating. More

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Purchase I was looking for a specific vehicle and one popped up at this location. I called and Shelbi got back to me immediately, followed by a call with Matt, I was looking for a specific vehicle and one popped up at this location. I called and Shelbi got back to me immediately, followed by a call with Matt, both were awesome. Purchased the car the next day. Would highly recommend this dealership to anyone looking for a Mercedes Benz. More

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