Sean Johnson | Page 74

Overall very good We had decided before hand that we didn't want to purchase the "extras" at the end... although he made a good presentation he respected our wishes for We had decided before hand that we didn't want to purchase the "extras" at the end... although he made a good presentation he respected our wishes for the most part. Not my favorite part of car purchasing. Certified used car...very clean but some of the items were checked off but not done (replacing the wiper blades...they were shredded). Sean quickly made it right as soon as it was discovered. More

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Always blown away! I am always amazed by how this dealership is ran. From the minute I step out of my car for service these guys go above and beyond with their customer I am always amazed by how this dealership is ran. From the minute I step out of my car for service these guys go above and beyond with their customer service! Today was my first service appointment with Chris...super nice, very welcoming & informative with my questions. Walking around the dealership waiting, every employee smiles and inquire to wether or not any assistance was needed. I had a great conversation with Traci who does finance about my Crosstrek and decided I should look at newer and/or different models. I spoke with Terry who discussed options (VERY IMFORMATIVE) he set me up with Sean and he took me for a test drive in the Outback and gave me all the differences between the cars. These guys know everything about anything that is Subaru...this is why I come back and continue to spread the word. I have a feeling my next review will be about the purchase of a new Outback :) Thank you very much to Chris Fisher, Traci Roberts, Terry Iseminger & Sean Johnson!!! More

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Honest, respectful, straightforward - Zero Stress First off, this is not a professional, canned or solicited review. I am simply a very happy customer whose experience was so good, the best way to rec First off, this is not a professional, canned or solicited review. I am simply a very happy customer whose experience was so good, the best way to reciprocate was to post a review of thanks and kudos. Sean Johnson (Sales) and Trent Nichols (Internet Fleet Manager) both worked with me since I arrived on an extremely busy day. Otherwise I would have started and finished with Trent. He is very 'in-demand' and I can see why! Their partnership and handoff to assist me without making me wait was seamless and easy. They clearly were focused on providing the best customer experience possible. They were patient with my questions and any reticence when I had any concerns. Everything shared with me about numbers, features, my trade-in was totally transparent and straight forward. My deal 'start-to-finish' for a 2018 Outback was one of the easiest car deals I've ever been part of. You will not get cliche/old school car sales run arounds here. We've all experienced that and typically show up at a dealer in our armor, ready to do battle. That is not the case at Tucson Subaru. This is a first class, zero pressure dealership and not once was there any 'bait-and-switch' tactic. No surprise add ons, no mysterious number shuffling at the last minute. I am 60 years old and have done a lot of cars over the years. I cannot recommend Tucson Subaru more highly and I will gladly send friends or family to Trent or Sean anytime. This is the second car purchase I've made at at Tucson Subaru with my first being in 2015. My former sales rep from Tucson Subaru (Kevin) moved out of state hence working with Trent and Sean this time around. The experience was one of respect, kindness and transparency and clearly that is how they do business here. To be fully transparent, I researched elsewhere and I got some of the more familiar run around with everyone else. But that never happened at Tucson Subaru. I looked at a 2017 Honda CRV EX-L and it was simply outclassed by the 2018 Outback Limited. In closing, I love the new 2018 Outback Limited and feel I got a great deal, in my budget. I felt they went out of their way at the last minute to work some magic for me to make sure I was happy. I don't normally spend this much time writing a review after a purchase. It just seemed like the right thing to do. If you have any reservations, hesitations or fears of having to put your defenses up for old school car sales shuck-and-jive, you will NOT experience any of that at Tucson Subaru. All my former maintenance & service was done here. Even though they are across town, it has always been worth the drive. I cannot recommend the service department more highly as well. They have a free shuttle service to-and-from your home (or office) if you need to drop off your vehicle for service. The showroom/customer waiting area is super clean with lots of seating, free Wi-fi while you wait, Fresh cookies and "good" coffee too. Thanks Sean Johnson and Trent Nichols. More

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Great purchasing experience After not owning a new vehicle for 7 years, we were facing a challenge to purchase a new car with the newest safety technology. We had read Consumer R After not owning a new vehicle for 7 years, we were facing a challenge to purchase a new car with the newest safety technology. We had read Consumer Report Reviews on the Outlback since last year and we were impressed with the review of the Eyesight technology. We also had a budget in mind (less than $40,000). The test drive the Ford Escape and the Edge and the Hyundai Tucson and the Santa Fe, but compared to the Outback they either felt short or were over our budget. The Outback is and amazing car below $40,000 with AWD and Eyesight and Navigation. Our experience with Sean Johnson has being delightful: Courteous, knowledgeable with relax attitude and great communication skills. He is totally the opposite to the pushy, fake car salesman. We already have an appointment tomorrow to go over some features. More

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Subaru Number 2 My experience at Tucson Dubaru was super easy and low-pressure. Sean Johnson was terrific, and I have no doubt that my second Forester will be a fant My experience at Tucson Dubaru was super easy and low-pressure. Sean Johnson was terrific, and I have no doubt that my second Forester will be a fantastic car! This is our second time buying a new car with Tucson Subaru and I recommend them without hesitation. More

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Thank You Tucson Subaru Thank you to Tucson Subaru for your commitment to students in our community! Your donation of school supplies is greatly appreciated. I came in to loo Thank you to Tucson Subaru for your commitment to students in our community! Your donation of school supplies is greatly appreciated. I came in to look at a car, and not only left with a wonderful vehicle, but supplies for my school. The entire staff of Tucson Subaru is incredibly knowledge, helpful, and kind, but I was especially impressed with Sean Johnson. His character and integrity are highly valued when purchasing a new car. I'm a customer for life! More

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No pressure The Subaru dealership staff was very respectful and answered all my questions without trying to push the sale on me. I had been looking to purchase a The Subaru dealership staff was very respectful and answered all my questions without trying to push the sale on me. I had been looking to purchase a new vehicle for a couple weeks and gone to several dealerships, some sales agents were very aggressive while others condescending because I'm young and maybe didn't see me as a potential buyer and didn't want to waste their time with me. Subaru was completely different, Sean Johnson was very helpful and professional. He even offered to email me a price sheet so I could look over different payment options without trying to get me inside to his office like the other dealerships. He let me look at the car without hovering over me and gave me straight answers. I'm very happy with my new car and my whole experience overall. More

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Excellent Tucson Subaru we're terrific all around. The team immediately addressed my interest in WRX and understood what I was looking for. They were patient an Tucson Subaru we're terrific all around. The team immediately addressed my interest in WRX and understood what I was looking for. They were patient and attentive throughout the process. More

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Quality vehicle, exceptionally helpful sales person We sincerely appreciated our sales person Sean's respectful and knowledgeable assistance; he was helpful, patient and a good listener--he addressed th We sincerely appreciated our sales person Sean's respectful and knowledgeable assistance; he was helpful, patient and a good listener--he addressed the issues that were of particular interest to us. It was the quality of the Subaru--especially the superior visibility and the comfort of the ride, the adequate gas mileage and back storage--that truly sold us, but we were favorably impressed with the way the experience at Tucson Subaru matched the national advertisements that make the Subaru Forester appear to be a safe, reliable SUV sold by an honest dealer. We also appreciate Subaru's contributions to meaningful organizations (such as animal welfare groups). Finally, one tiny (but big to us) thing: The food and water dishes for dogs in your customer waiting area; we're glad our whole family is welcome at Subaru! More

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All Around Great Experience I have bought many cars in the past. This ranks as one of 2 wonderful dealership I have dealt with. It was like being in a small town. I have bought many cars in the past. This ranks as one of 2 wonderful dealership I have dealt with. It was like being in a small town. More

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