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Sean Holmes
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81 Reviews
81 Reviews
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81 Reviews of Sean Holmes
April 02, 2025
Service was great but communication on when car ready was lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until 2. That wasn’t a problem but if system could generate a notification that would have been helpful. Rachel was helping another customer when I stopped to see if car ready so it might have just been finished and there wasn’t time to notify me. More
by MARILYNMUZIC
Verified CustomerOther Employees Tagged: Rachel Rininger, Jane Grambo
March 31, 2025
Fast, efficient and awesome customer service. Enjoyed the free manicure as well! Will go back! Enjoyed the free manicure as well! Will go back! More
by glendasuee94
Other Employees Tagged: Jane Grambo
March 24, 2025
Good service. The only complaint I have is the 4% charge for using a credit card. Had I known this beforehand or even at the time of payment, I would have used a The only complaint I have is the 4% charge for using a credit card. Had I known this beforehand or even at the time of payment, I would have used a different method. It should be more clearly communicated. More
by MSTEMPOWSKI
March 02, 2025
The staff was nice and friendly they took care of my care right away. When my car was done they let me know promptly right away. When my car was done they let me know promptly More
by ANTOINE_GREEN
Other Employees Tagged: William Paolella, Jane Grambo
February 26, 2025
Everyone is very nice, and I know any work I have to have on my car, will be done professionally. Everything is explained to me on what needs done, before they work on my car. on my car, will be done professionally. Everything is explained to me on what needs done, before they work on my car. More
by djones612
February 09, 2025
This started before Christmas 2024 I was told it was a minor engine issue they could fix right after Christmas. Got it fixed and got it back on a Tuesday and the engine light was back on by Friday. I brou minor engine issue they could fix right after Christmas. Got it fixed and got it back on a Tuesday and the engine light was back on by Friday. I brought the following Wednesday and it was there for two weeks because I was told the whole engine needed to be replaced. I have children and I also work. I was told there were no loners available but I could get a rental and Tim Lally would reimburse me. No one called to give me updates I had to call and ask for them, no one called to let me know a loner was now available. I spent over $1,000 on a rental and it’s not guaranteed I will be fully reimbursed. I also worked with Ben and he was helpful at first but then I would call ask to speak to him and no answer. I left voicemails for a return call and never received one. I’m very disappointed with the service. My dad has bought 3 cars from this place and I have never something like this. More
by jones_kamila
Other Employees Tagged: Ben
February 07, 2025
Great experience as usual! Went in to get a covered part fixed and was out in an acceptable time. Went in to get a covered part fixed and was out in an acceptable time. More
by smessam
Other Employees Tagged: Jane Grambo
February 06, 2025
I always had a great experience at Tim Lally's dealership. First - when buying a new car and then having it serviced. Thank you for the excellent service! dealership. First - when buying a new car and then having it serviced. Thank you for the excellent service! More
by JULIA.FEDOROVA
January 22, 2025
Service team is always rude and slow. I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 9 I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 90 days. It took a month to replace my transmission. Shortly after that the hatch wouldn't open. I called GM and they suggested that I switch dealerships for service. More
by WATSON2789
Other Employees Tagged: Matt Nagy, Ashley Mulhall, Jim Lamtman, Jim Measor, Jimmy Lamtman, Rachel Rininger, Jane Grambo
January 13, 2025
Very professional, thorough, efficient, reliable, customer oriented, compassionate, courteous, respectable, premier customer service, and outstanding. customer oriented, compassionate, courteous, respectable, premier customer service, and outstanding. More
by MCS21
Other Employees Tagged: Henry Jablonski, Brock Lally, Adam Mays
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