Sean Hefner
Sean Hefner at Lester Glenn Subaru

Sean Hefner

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0
88 Reviews
5.0

88 Reviews

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88 Reviews of Sean Hefner

December 23, 2025

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Employee Rating

Easy and faster service. have a nice waiting room.. keep you informed. don’t force unneeded work on Car.. More

by JOE.BATTAGLIA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Lester Glenn Subaru responded

Hi Joe, Thanks for sharing your experience! It is great to hear that you found the service easy, fast, and transparent, with clear communication throughout your visit. We’re glad you appreciated the waiting area and that our team focused on only the necessary work to keep your car in top condition. Happy Driving, The Lester Glenn Subaru Team

December 08, 2025

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Every team member goes above and beyond for their Subaru customers. It’s remarkable to see this level of customer service and I feel lucky to have Lester Glenn Subaru in my community! Thank you Nicole, Bert More

by PGTAVELLA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Lester Glenn Subaru responded

Hi PGTAVELLA, Thanks for sharing your experience! We’re thrilled to hear that our team, Nicole, Bert, and everyone, made such a positive impression and went above and beyond for you! It’s wonderful to know you feel supported and valued as part of the Lester Glenn Subaru community! Happy Driving, The Lester Glenn Subaru Team

November 20, 2025

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Always pleasant, keep you in the loop and will discuss finds clearly and concise with you. No surprises More

by JREBELO1494
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! We’re glad to hear our team provided clear, concise communication and kept you informed throughout the process. It’s wonderful knowing you had a pleasant experience with no surprises! Happy Driving, The Lester Glenn Subaru Team

November 14, 2025

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Very efficient and polite employees service person went over the details of things to be done More

by tfleming4949
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Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Lester Glenn Subaru responded

Hey tfleming4949, Thanks for sharing your experience! We’re glad to hear our team provided efficient and polite service while taking the time to go over all the details with you. It’s great to know your visit was clear, smooth, and positive! Happy Driving, The Lester Glenn Subaru Team

November 11, 2025

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Seth and the entire sales and finance staff are very professional, friendly and knowledgeable. Have on several occasions gone out of their way to meet all my requests, answered all my questions and have More

by JREBELO1494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2025

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! We’re glad to hear that Seth and the rest of our sales and finance team have consistently provided professional, friendly, and knowledgeable support! It’s great to know they’ve gone out of their way to meet your requests, answer your questions, and stay responsive every step of the way. We truly appreciate you taking the time to share your experience! Happy Driving, The Lester Glenn Subaru Team

October 28, 2025

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Employee Rating

Great service, staff are friendly, professional & efficient. I had a minimum wait for my car to be serviced. More

by BARBARALENNON281
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Lester Glenn Subaru responded

Hey BARBARALENNON281, Thanks for sharing your experience. We’re happy to hear our team gave you friendly, professional, and efficient service. It’s great that your wait time was short. We’re glad your visit was smooth and easy. Happy Driving, The Lester Glenn Subaru Team

October 25, 2025

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Thank you for streamlining your car service procedures. I really appreciate the attention to detail. More

by ISABELA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Lester Glenn Subaru responded

Hey ISABELA0, Thanks for sharing your experience. We're glad to hear you appreciate the smooth service process and attention to detail from our team. It’s great to know our efforts to make maintenance visits easy and effective are making a difference. Happy Driving, The Lester Glenn Subaru Team

October 24, 2025

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Employee Rating

They do what they say they're gonna do. So that's cool No pressure but they let me know what's going on More

by mkultra1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Lester Glenn Subaru responded

Hey mkultra1961, Thank you for sharing your experience! We're happy to hear that our team maintained clarity and openness during your visit. Honest communication and a relaxed atmosphere are our priorities. We appreciate your trust and look forward to your next visit! Happy Driving, The Lester Glenn Subaru Team

October 22, 2025

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Lester Glenn Subaru in Toms River is the best dealership. I just bought my second Subaru off of them in two years first one in 2023 in the second one in 2025 everybody is very helpful and friendly.Sean Hefne More

by JULIABREGENZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Lester Glenn Subaru responded

Hey JULIABREGENZER, Thanks for sharing your experience! We’re happy to hear that Sean made both of your Subaru purchases smooth, patient, and enjoyable. It’s great to know he continues to offer excellent guidance now as a service advisor, and that our team made your visits helpful and friendly. Congratulations on your new Subaru! Happy driving, The Lester Glenn Subaru Team

October 14, 2025

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Employee Rating

I have to say it's very informative. What they do with your car and also the email with the pictures and videos More

by RBUCHILL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Lester Glenn Subaru responded

Hi RBUCHILL15, Thanks for sharing your experience! We’re glad to hear that you found our service informative and appreciated the emails with pictures and videos of your car. Providing clear updates and transparency is very important to us, and we’re happy it made your visit easier and more reassuring! Happy Driving, The Lester Glenn Subaru Team

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