Sean Hayes

This dealer was quick and efficient in responding to my inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle. Having all these pluses, made it more comfortable for my wife and I to proceed to finally buy our 2023 Chevrolet Silverado RST. More

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From our initial visit to browse to the completion of our purchase we were exceptionally satisfied. Both our salesman, Scott and the General Manager Sean were absolutely wonderful. I highly recommend Gra purchase we were exceptionally satisfied. Both our salesman, Scott and the General Manager Sean were absolutely wonderful. I highly recommend Grapevine Mercedes-Benx More

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Trevor Mills was our sales manager who made our car buying experience a pleasurable one! His Manager Sean Hayes was also overseeing the process and made sure all our expectations were exceeded. I love buying experience a pleasurable one! His Manager Sean Hayes was also overseeing the process and made sure all our expectations were exceeded. I love this dealership cause of these folks. Will continue to be and Avondale MB Grapevine customer for years to come! More

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This is our second purchase with MB of Grapevine! Trevor Mills and his manager were super helpful! Also, shout out to Josh Logan who assisted us. These guys are brilliant and knowledgeable. Always pl Trevor Mills and his manager were super helpful! Also, shout out to Josh Logan who assisted us. These guys are brilliant and knowledgeable. Always pleasure doing business with them! Highly recommend them for anyone looking to buy a Mercedes Benz. More

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Very accommodating, responsive, and professional. My salesperson Alejandro always takes the best care of us and makes to process easy. salesperson Alejandro always takes the best care of us and makes to process easy. More

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Mercedies Bins of grapevine is the best. Casey was a great pleasure to work with. great pleasure to work with. More

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We had an excellent purchasing experience with Phillip and Chris the sales manager. We also appreciated the time the Roc and Scoot the General Manager took to assist us while Phillip was out that evening and Chris the sales manager. We also appreciated the time the Roc and Scoot the General Manager took to assist us while Phillip was out that evening. More

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Phillip EDWARDS or salesmen was great. We already told him we are bringing my mother in law in the spring. Everyone was pleasant. This car was for my wife I may get one for myself too. I liked how they we him we are bringing my mother in law in the spring. Everyone was pleasant. This car was for my wife I may get one for myself too. I liked how they went and got a SUV based on what we asked for. More

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They must really be rich here I think this is a real dealership, but I kind of felt like I was caught up in a Saturday Night Live skit, so maybe not. In any event, I tried to buy a I think this is a real dealership, but I kind of felt like I was caught up in a Saturday Night Live skit, so maybe not. In any event, I tried to buy a used Smart car there yesterday and trade in my Jeep. The Smart car was a "lot rock" that they've had forever. In fact, it had been there for so long that the salesman (oops - "salesperson" - sorry) told me they were going to ship it to auction the next day if they didn't sell it. I then made a fair offer, but they didn't even counter and we were not able to make a deal. When I emailed them first thing this next morning to see if the car had actually been sent to auction, they opened my email immediately (I got a "read receipt"). For some reason, though, they did not reply for about eight hours before emailing me that the car was, in fact, sent to auction. I asked for more information, but the saleman's less-than-helpful response was, "I don't know." Well, I am certainly no car genius, but I can't understand why they would rather send a car to auction and sell it for pennies on the dollar then negotiate further with me. I can only guess that it's because they're so rich that they don't need any more customers. Oh, well, on to another store. More

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Seamless Car Purchase I purchased a certified pre-owned Mercedes from Park Place Grapevine. My salesman was Austin Houpt. Austin listened to the type of car I was looking I purchased a certified pre-owned Mercedes from Park Place Grapevine. My salesman was Austin Houpt. Austin listened to the type of car I was looking for and only steered me in that direction. He was very knowledgeable on every vehicle I looked at. I loved that I wasn't passed around from a salesman, to finance, etc. Austin completed all parts of my transaction. He was so professional and I will definitely buy my next car from him. More

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