Sean Fortin

Janesville Subaru keeps returning customers (loyalty). Always satisfied with their service and working with Julie and Wayne is such a pleasure. Always satisfied with their service and working with Julie and Wayne is such a pleasure. More

by VISIP912 Verified Customer Verified Customer

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I love this Subaru dealer. They’re always there when you need them. They make sure that you’re always happy with your service. If you need help right away, they will try to acc They’re always there when you need them. They make sure that you’re always happy with your service. If you need help right away, they will try to accommodate you. They are the best More

by Bp15hazard Verified Customer Verified Customer

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I think they doing good jab, I will recommend this dealer to my friends. So far I’m happy. to my friends. So far I’m happy. More

by Tadek2066 Verified Customer Verified Customer

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Great staff. Made you feel at home and made the buying process easy. Answered all questions and if they didn't know right away found out in a timely manner. Made you feel at home and made the buying process easy. Answered all questions and if they didn't know right away found out in a timely manner. More

by anderson.ra2010 Verified Customer Verified Customer

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Great cars saved my life. Good support from dealership. This is the third car we bought this year Good support from dealership. This is the third car we bought this year More

by wlschuld Verified Customer Verified Customer

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Paid $800 for 2nd visit to fix issue and still haven’t. Got a call to complete a survey and told them I wouldn’t be the person to. Was asked if a manager can call back…still waiting for that call Got a call to complete a survey and told them I wouldn’t be the person to. Was asked if a manager can call back…still waiting for that call More

by jaredmckeen Verified Customer Verified Customer

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I was persuaded to write this review while I sat at the desk with Michael and told to give 5 stars. I was pushed to write it prior to having an opportunity to review everything. I originally gave 5 stars a desk with Michael and told to give 5 stars. I was pushed to write it prior to having an opportunity to review everything. I originally gave 5 stars as it seemed like a decent rainy day laughing experience while I sat there with my 21 year old daughter while she purchased her first car. What seemed like a good experience turned into a dealership swindling my daughter and I into buying a piece of junk 2015 chevy cruze. This cruze is a rust bucket hiding below bondo on each of the rocker panels and under the car. The rust bucket is falling apart and to make matters worse, she still owes 11,000.00 on a car that is worth 4,000.00. We know we just tried to get out of it. Embarrassing? Yes. I am embarrassed I took my daughter to subaru where I bought my car thinking this place has an ounce of decency. Humiliated? Yes, I have to face my daughter whom I let down for falling for your gimmicks and lies. Word of mouth, yep. I will be sure everyone i can tell knows how we were pushed to apply for loans even though we were already approved through a credit union. Let's not forget we were forced into buying a package to protect the fabric and told that was the deal. I'm ashamed I allowed this and will take my responsibility in it as a lesson learned. Your company lost a whole lot more. Your reputation amongst this city is known for these tactics. Heard a few today. Sales is tough, but should not be so deceitful and harmful to others. Let me add, Michael told is if he didn't get 5 stars the company would take away his commission. Is this how you get so many 5 stars? More

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When I booked my service the oil change and the tire rotation were included. When I arrived at the service center I was tooled the tire rotation was not included.The car was washed and when I got home I rotation were included. When I arrived at the service center I was tooled the tire rotation was not included.The car was washed and when I got home I had to redo the windows because they were water spotted. When I went to pay my bill you could write a check or use a debit card. Not informed there was an extra charge for using a credit card prior to service. More

by randskumlien Verified Customer Verified Customer

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Always striving for Excellence. Service explains everything clearly. Respectful and friendly at every contact within Dealership. Buying experience was best I have ever had Service explains everything clearly. Respectful and friendly at every contact within Dealership. Buying experience was best I have ever had More

by Deb Verified Customer Verified Customer

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Everything was very prompt, courteous, professional, personal, work done on time as promised. Unexpected loaner vehicle and car wash. personal, work done on time as promised. Unexpected loaner vehicle and car wash. More

by John Verified Customer Verified Customer

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