Sean De Vries

I have purchased a lot of vehicles in my life. Never before have I felt like I was being undermined and manipulated by a salesperson like my experience at Zeigler Hyundai. Please be aware of all c Never before have I felt like I was being undermined and manipulated by a salesperson like my experience at Zeigler Hyundai. Please be aware of all charges on your paperwork. They took a $18,900 vehicle and turned it into a $25,000 vehicle with the extras that they tried to through into the mix. There was actually a line on the invoice that said, "other charges". They couldn't tell me what the charge was and ultimately removed the charge. On the trade in, we were told not to put a date on the title which seemed very under-handed and shady to me. After some deliberation, we dated the title and moved on to the next debacle. I put $1000 down on the car the previous night. I came in the next day with a pre-approved loan, insurance taken care of and it still took 3 hours to get this deal taken care of. I know Sean was trying to do his job, but he needs to be more prepared to answer questions that come up. I asked questions, he would have to go ask someone else to get an answer. Overall, I doubt seriously if I would ever purchase another vehicle at this establishment. What should have been a nice, easy, smooth transaction, turned into a painful three-hour car purchasing experience that I wouldn't want to go through again. Robert More

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Overall good: Clean environment. Professional, pleasant employees. No crazy pressure tactics. No games in Finance. The salesman (Sean Devries) was excellent at communication and work Professional, pleasant employees. No crazy pressure tactics. No games in Finance. The salesman (Sean Devries) was excellent at communication and worked patiently with me through my very particular (and probably annoying) wants. I would do business with them again. Some bad things: The website shows an absolutely comical "Retail" price and then a multi-thousand dollar discount applied - it's ridiculous and deceptive. Then, inside a giant paragraph of fine print, they include a $499 adder for "security", which they then claimed "we put on the website so it's clear and nobody is surprised" - clearly they're hoping to pull a fast one on their customers. More

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Sean was great and made buying a car a good experience. I would recommend this dealership. I would recommend this dealership. More

by ali.verwey Verified Customer Verified Customer

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Had an excellent experience at Hyundai Racine ! The staff was friendly,knowledgeable, and went above and beyond to help me find the perfect car. The buying process was smooth and transparent with n The staff was friendly,knowledgeable, and went above and beyond to help me find the perfect car. The buying process was smooth and transparent with no pressure. Highly recommend them for anyone looking for a great deal and top_notch service. More

by Pratap Raj Verified Customer Verified Customer

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Very easy and great to work with, they made buying a new car easy . It was a wonderful experience car easy . It was a wonderful experience More

by crystalparker111 Verified Customer Verified Customer

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