Sean Cho
Sean Cho at Herb Chambers Toyota of Boston

Sean Cho

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

4.4
256 Reviews
4.4

256 Reviews

Write a Review

256 Reviews of Sean Cho

February 01, 2025

Dealership Rating
Employee Rating

Drove in for an inspection sticker. Sean wrote up my service order as soon as I walked up to the desk. My car was done within 20 minutes. Made my day. More

by dpromano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 25, 2025

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over charge labor 1352$ for fix the small wire and did a very bad job. More

by binkuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Camara, Tereza Guzman

January 19, 2025

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Employee Rating

Excellent service. We were drive in customers-no appointment. They identified the cause of and replaced a flat tire in less than 3 hours. The video showing the damag More

by P1nes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Herb Chambers Toyota of Boston responded

We're delighted to hear that our team at Herb Chambers Toyota of Boston provided excellent service and quickly resolved your tire issue. It's great to know the video added value to your experience! Safe travels!

January 18, 2025

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Very happy with the service I received Scheduling the appointment was quick communication was clear More

by Monicahealy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Herb Chambers Toyota of Boston responded

Hi Monica, we're delighted to hear that scheduling and communication were seamless at Herb Chambers Toyota of Boston. Thank you for sharing your positive experience with us! Safe travels!

January 15, 2025

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I was given the wrong price over the phone when they were repairing my car. They adjusted the invoice but still a horrible business practice to not honor the price I was told. When the service people call yo More

by RENOLUCAS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2025

Herb Chambers Toyota of Boston responded

I'm sorry to hear about the pricing issue you encountered. We strive for transparency and it's concerning that we fell short in this instance. Your feedback is valuable, and we're committed to improving our communication practices moving forward. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

January 05, 2025

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Employee Rating

Service easy to schedule and I received my car on time. No troubles and easy More

by paolaletizia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois

Jan 06, 2025

Herb Chambers Toyota of Boston responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Toyota of Boston

December 06, 2024

Dealership Rating
Employee Rating

The service and reception is really great. All the staff members are polite and they finished the service in time. More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Herb Chambers Toyota of Boston responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Toyota of Boston! Thank you for highlighting the timely service and polite staff. We appreciate your feedback!

November 20, 2024

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Employee Rating

The lounge is clean and tidy. The service staff is enthusiastic, professional, conscientious and responsible. More

by joewang39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Herb Chambers Toyota of Boston responded

Joe, we're delighted to hear that you enjoyed our clean lounge and professional service at Herb Chambers Toyota of Boston. Thank you for your kind words!

November 19, 2024

Dealership Rating
Employee Rating

xx wrote a sticky note that said I was the most handsome guy In the whole world More

by DRIZZLE DAZZLE
Recommend Dealer
Yes
Nov 20, 2024

Herb Chambers Toyota of Boston responded

This review means more to our team than you know! Thank you for being a loyal customer! - Herb Chambers Toyota of Boston

November 13, 2024

Dealership Rating
Employee Rating

Sean exceeded my expectations ; did service check re warning light issue and got it done in record time including advising re key fob . More

by Blevy153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean went above and beyond during your visit at Herb Chambers Toyota of Boston! It's great to know he addressed your concerns promptly and provided helpful advice. Thank you for sharing this positive experience with us!

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