153 Reviews
Write a Review153 Reviews of Sean Callahan
September 10, 2024
This one of the best service experiences I have had. Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was very good with follow up. Even though he is newer to the team, he seems to really understand how the cars operate. And, he personally walked out with us and had us check the car to make sure our problem was resolved before we left the lot. More
Other Employees Tagged: Branden Shulman, Jessica Katz , Derreck, Service Manager and John Li, Service Representative
April 01, 2024
Adam Kutcera was a very attentive and helpful sales professional. He helped my wife and I find our dream car and at an affordable price. I would highly recommend visiting Adam for your vehicle needs. professional. He helped my wife and I find our dream car and at an affordable price. I would highly recommend visiting Adam for your vehicle needs. More
Other Employees Tagged: Adam Kutcera
February 15, 2024
Volvo cars of Queens is a great dealership with a brand new showroom. I had a great experience with my salesperson Adam. The whole team was attentive to my needs and they helped me get into a beautiful XC4 new showroom. I had a great experience with my salesperson Adam. The whole team was attentive to my needs and they helped me get into a beautiful XC40 for a great deal. More
Other Employees Tagged: Adam Jessica
February 08, 2023
Worst dealer experience ever. Lack of attention to detail! No customer leaning - no good morning Mrs. or Mr. so and so how can I help you? Identify a problem and you have to proac Lack of attention to detail! No customer leaning - no good morning Mrs. or Mr. so and so how can I help you? Identify a problem and you have to proactively come up with a solution on how they can fix it. They left confidential information from prior owner in the car! Fixed piece on certified pre owned car and it showed up when they delivered car to me as missing again!! List goes on and on. If you don't care how you are treated and just want a car - then I guess they can help you. If you want a good experience along with securing a car then don't go here! More
Other Employees Tagged: Dishin, Peter
December 08, 2021
If you are looking for a Volvo dealership Volvo Cars of Queens should DEFINITELY be your number one choice. I promised my daughter a new car as a graduation present. She knew she wanted a Volvo XC60, howev Queens should DEFINITELY be your number one choice. I promised my daughter a new car as a graduation present. She knew she wanted a Volvo XC60, however when she went to other dealerships she stated they lacked customer service and kept giving her the run around. She said many places tried to coerce her into getting other vehicles and were constantly encouraging her to add unnecessary packages to the vehicle which would result in her walking out of the dealership. After being frustrated by the 3 dealerships she visited she decided to start checking customer reviews. She asked me to accompany her to Queens Volvo and we were greeted by Anita. Anita and my daughter hit it off immediately. My daughter was very specific about which vehicle she wanted and Anita did her due diligence to ensure my daughter got the vehicle with the specifications requested, Anita and Sean worked with my daughter while I looked on in amazement. My daughter was able to negotiate the entire deal the same day and she LOVES her 2021 XC60. Word of advice, do yourself a favor and check Queens Volvo out before you decide to go to other dealerships. By the way make sure you purchase the Allstate tire insurance, it is worth every single penny. Thank you Queens Volvo for getting my daughter into the vehicle of her dreams!!! More
June 03, 2021
This service center is sub-par. I have 2x gotten my car back with garbage from the work scattered throughout. It's so unacceptable that I have to go pick up plasitc wrappers and the old parts myself. I cal back with garbage from the work scattered throughout. It's so unacceptable that I have to go pick up plasitc wrappers and the old parts myself. I called the manager, who apologized, but it happened the next time as well. Recently I have tried to get an appt. online for a repair and the virtual chat says they will call me - it's been 2 weeks and 2 chats and they don't call back. Totally dissatisfied. More
April 07, 2021
From beginning to end, our experience at Volvo Cars of Queens was excellent. Peter was great and the receptionist Ann was so helpful and sweet to my kids. I highly recommend Volvo cars of queens! Queens was excellent. Peter was great and the receptionist Ann was so helpful and sweet to my kids. I highly recommend Volvo cars of queens! More