Scotty Redmond

Garden grove vw made my first car buying experience super simple and not very time consuming either I would recommend this dealership to anyone wanting a vw simple and not very time consuming either I would recommend this dealership to anyone wanting a vw More

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Hands down worth the drive if you aren't in the surrounding area! I have been to Volkswagen dealerships all over LA and this location is by far the BEST! I was almost ready to give up for the day g surrounding area! I have been to Volkswagen dealerships all over LA and this location is by far the BEST! I was almost ready to give up for the day going from dealership to dealership looking for the best deal on my 2015 Jetta and decided to make one last stop to VW Garden Grove; I am very happy that I did. I had the pleasure of working with Mr. Redmond who made the process of selling my car quick and easy. Mr Redmond was the best car salesman I've ever had the pleasure of working with! Between Mr. Redmond and Mr. Ward I was offered even more than I was expecting for my car, and way over what any other VW dealership offered me. I at no point felt like I wasn't receiving anything but the best deal and service! After the sale was complete I expected to Uber myself home from the dealership; Mr. Ward went above and beyond any customer service expectations and offered me a ride home & a car to use while I completed my local errands for my move across country! This dealership really made my car selling experience seamless and if at any time I find myself back in California this would be my first stop for auto shopping! Seriously, if you go anywhere else you are doing yourself a disservice. More

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2 hours with an appointment for a lil change. First time at this Volkswagen and last the people working in service e where the rudest people I have ever come across at a Volkswagen. I wouldn’t ev First time at this Volkswagen and last the people working in service e where the rudest people I have ever come across at a Volkswagen. I wouldn’t even be here if I didn’t need my oil changed next time I’m goin elsewhere stay away from here period! I wouldn’t even buy a car here is service is rude then their sales time is probably no better bunch of unprofessional rude people. More

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Very unprofessional and rude. Service department is the same, very rude and confrontational. Don't waste your time at this dealership and find one that isn't going to insult you. same, very rude and confrontational. Don't waste your time at this dealership and find one that isn't going to insult you. More

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