Scott Wilkinson

Wow! If you're considering a VW, you should go here. We had been considering an EV purchase by the end of the year and mostly our interactions with dea If you're considering a VW, you should go here. We had been considering an EV purchase by the end of the year and mostly our interactions with dealers were confusing if not dishonest. "You need to lease or finance to get the $5350 rebate!" I used TrueCar to look into a reasonable price and was contacted by Zachary Rutledge at Tynan's Volkswagen in Aurora. He was very polite and not pushy, and only asked if he could have an opportunity to win my business if I found a good deal. In the end - after several others had told me my deal wasn't real, he matched - and beat it - with no objections. We went down on 12/31 to finalize the deal and I was stressed that he had baited and switched. But the deal was just as he promised. The car was ready, clean, and charged, and he took care of the inevitable minute spots here and there that only brand-new car buyers even notice. We did the paperwork just as he promised, no pressures, no changes. Wow. I did not expect this. Then we met with Tom in finance who politely led us into his office and he said something like "it looks like Zach worked out a deal with you, and you owe us [final sale price.] And that price was exactly the number I had calculated and expected. Then Tom just said "how would you like to pay?" I said "wait, no extended warranties? No paint protection? No rust guard?" "That's not how we work here. We want happy customers, so we do it the right way." So in the end *I* had to ask *him* about financing (rather than him pushing something we didn't want), we discussed prepayment penalties and loan lengths, and he actually caught a mistake I had made that would have been about $500 in the dealer's favor. Greg Alore and Scott Wilkinson are the managers there and I took my time on the way out to let them know how impressed I was and how my experience that day was the best car purchase ever. I highly recommend this long-time family-owned business. "Would buy again." Five Stars More

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I always have the best experience! Samir is a great sales person and Gregory Hooked me up with a brand new Volkswagen! Samir is a great sales person and Gregory Hooked me up with a brand new Volkswagen! More

by THALIAGUT Verified Customer Verified Customer

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Tynan’s provided great service and they were quick to reply with all questions we had. Would highly recommend! reply with all questions we had. Would highly recommend! More

by KRTYNAN Verified Customer Verified Customer

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Shopping for a new car can be stressful, but this was hands-down the best experience I’ve ever had. From the start, the team worked with me to address my price point, and they guided me to the perfect ve hands-down the best experience I’ve ever had. From the start, the team worked with me to address my price point, and they guided me to the perfect vehicle that suited my needs and budget. Their professionalism, patience, and genuine care made all the difference. Highly recommend to anyone in search of a stress-free car-buying experience! More

by TYMILLER0728 Verified Customer Verified Customer

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I had a GREAT customer care service from this place Tom was such an awesome man very clear communication and ready to listen to my concerns as a customer was such an awesome man very clear communication and ready to listen to my concerns as a customer More

by BUKEBEN42 Verified Customer Verified Customer

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Great service in all aspects. Personable and prompt. Little uncomfortable leading on of customers. Efficient. Personable and prompt. Little uncomfortable leading on of customers. Efficient. More

by DUNSMOREBOBJULIE Verified Customer Verified Customer

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I was told I had 5 years warrantyon my 2022 Atlas. Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I purchased the car. Anyways I brought in my Atlas for oil change. They said I had to all of a sudden change BREAKS for 600.00, fix oil leak $450.00, fix Engine light on because of Gas sensor for $500.00. I find it odd the day my warranty expired all of a sudden all these problems arise after my oil change. To make matters worst when I decline to do the service because of financial situations. They returned my Atlas without putting back the undercarriage. Do a internals investigation because I truly believed i was scammed by Tynan Volkswagen. More

by REJO0211 Verified Customer Verified Customer

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You guys did a good job you work very hard to get me done the manger w ok rk very good job the manger w ok rk very good job More

by DANMARES1949 Verified Customer Verified Customer

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First Class dealership, fair and honest prices. Just purchased my second vehicle in six years. I love the honest and professional service! Just purchased my second vehicle in six years. I love the honest and professional service! More

by RICARDO.PATTON1 Verified Customer Verified Customer

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I really needed a new car and I Was happily surprised with how easy it was. with how easy it was. More

by TRACY.BINOL Verified Customer Verified Customer

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