Scott West

This is a follow up on a review I recently wrote about Scott and his dealership. As much as the issue I was dealing with drove me crazy for months, Scott dug his heals in and found resolution for me. I fi Scott and his dealership. As much as the issue I was dealing with drove me crazy for months, Scott dug his heals in and found resolution for me. I find that to be a real testament to Scott’s ability to problem solve and see an issue through to the end. In the best interest of fairness I am writing this review to give kudos to Scott and his team. Well done and thank you. More

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I just purchased a used 2018 AMG C43 from Prestige, and they give the same attention and work ethic to their sales of used vehicles as new ones. We’ve bought 2 new cars from them , and now two used ones. they give the same attention and work ethic to their sales of used vehicles as new ones. We’ve bought 2 new cars from them , and now two used ones. They worked with us on our trade in and on the used car pricing, and are quite honestly exemplary in their effort to make sure their customer is taken care of, even when purchasing a used car. Scott Wondrasch, the sales mngr personally got involved to approve several repairs, even after “As is” status was agreed. I really can’t say enough about the fairness of this dealership. They are exemplary!! Give them your business. You won’t regret it! More

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Terrible experience. I have been working on an issue with this dealership for 7 months and it is still not resolved. I keep getting the run around and told I would be com I have been working on an issue with this dealership for 7 months and it is still not resolved. I keep getting the run around and told I would be communicated with and they simply don’t follow through with what they say they’re going to do. I give up trying to resolve this issue and Mr. west basically dismissed me from his office and said I am free to do business elsewhere. I don’t know about you bout I don’t like to be promised something in order to make a sale and then not provide the service. An Audi international representative said this is a training issue at this dealership. No accountability More

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Not a place that I recommend. These guys have some of the worst Porsche technicians I have ever encountered. It took them 7 tries over an 18 month period to fix an oil leak in m These guys have some of the worst Porsche technicians I have ever encountered. It took them 7 tries over an 18 month period to fix an oil leak in my car, and on the last try during an engine out repair they left a foreign object in my vehicle's intake system which got sucked into the turbos and destroyed the turbo impeller blades on both turbos. The problem is that my factory warranty technically expired while my car was on the lift at Prestige with the engine out. Due to this work being done while under warranty I escalated this case to Porsche corporate and they told me that this was a "dealership negligence issue" and that I would need to work directly with Prestige to resolve the issue. Well, the problem is that Prestige will not admit they made a mistake, and they will continue to deny this until they are blue in the face. I have presented all of the documented facts to several local Porsche shops, Porsche technicians, and even a Porsche shop foreman that I know. Everyone says that without a doubt it was an incompetent technician at Prestige that caused this damage to my car. It's really too bad that Prestige and its service manager Dave Stribling the Porsche service manager have absolutely no integrity and take zero responsibility for the damage to my car. I am posting here to let other know about my horrible experience with this dealership, and I am hopeful this might give you pause before trusting Prestige with your car. More

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The service was able to take care of all of my issues with my vehicle. An estimate was provided and work was handled promptly. They even provided a nice loaner vehicle for me while mine was being repaire with my vehicle. An estimate was provided and work was handled promptly. They even provided a nice loaner vehicle for me while mine was being repaired More

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The consistency of service and willingness to address honestly and openly what service needs to be done is refreshing. Working together to decide essential vehicle maintenance is greatly appreciated. Kud honestly and openly what service needs to be done is refreshing. Working together to decide essential vehicle maintenance is greatly appreciated. Kudos to the management team, mechanics with their cool vehicle analysis video and service manager Corey Robinson. More

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Purchased in late October 2020 Porsche 911 Turbo over the phone by texting with salesman Corwin Fergus I was miss represented about the condition of the car I agreed to purchase the car with few described bl phone by texting with salesman Corwin Fergus I was miss represented about the condition of the car I agreed to purchase the car with few described blemishes believing this is all what I’ll see when the car was delivered to me in Florida and I completely trusted because seller was Porsche dealer not some small car lot but it was purposely not disclosed to me that there was a dent on the side below passenger door and in the front bumper and I believe it was purposely not disclosed because it’s an expensive repair few thousand dollars Mr. Scott West general manager received three weeks ago from me all the pictures and two estimates nothing has been done they assured me the car is 7/10 condition but body shops in Tampa Florida told me it’s 4/10 condition so buying the car over the phone or Internet from the this dealership don’t give you any security. They lied even telling that they tried to assist me with correcting any blemishes it’s a lie I not was told such thing They are liars including Mr. Scott the car was in Denver I was in Tampa Florida how could I know what needed to be done when the car was still there they just liars not willing to work with the customers to protect the reputation More

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Amazing Customer Service The general manager (Scott West) and sales managers (Scott Wondrasch) both came to introduce themselves to me as I was purchasing my new Audi. Very pr The general manager (Scott West) and sales managers (Scott Wondrasch) both came to introduce themselves to me as I was purchasing my new Audi. Very professional and know how to take care of their clients! Rick Nobori was a great Audi brand specialist and answered all of our questions. Recommended to any Audi or Porsche owner to purchase from Prestige Imports!! More

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Easiest Purchase Of My Life I stumbled into this dealership approximately 10 years ago. Since then my wife and I have purchased a total of seven great cars from them and give I stumbled into this dealership approximately 10 years ago. Since then my wife and I have purchased a total of seven great cars from them and given them 3 referrals. One of whom came all the way from Little Rock, Arkansas. This particular trade and purchase involved a number of individuals. I would, however, be remiss if I did not single out Lindsey Jones who made this by far, the easiest automotive purchase of our lives. She is not only thoroughly knowledgeable about the various Audi models but is personable and truly understood our needs and strived to ensure that we were accommodated at every moment of the entire process. Lindsey Jones is a consummate professional in every sense of the word and once again, it was a pleasure dealing with all the great folks that we came into contact with at PRESTIGE IMPORTS. Thanks to all. More

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Awesome This was our first visit to Prestige Audi, we will definitely be going back! Great low pressure experience! Chad was very fun to be around and very we This was our first visit to Prestige Audi, we will definitely be going back! Great low pressure experience! Chad was very fun to be around and very well trained! More

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