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Scott Usher
Scott Usher at Henry Brown Buick GMC
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Scott Usher

Service Advisor

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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5 Reviews
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5 Reviews

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5 Reviews of Scott Usher

August 15, 2024

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I have alway been treated very professional at Henry Brown GMC. They are awesome to deal with More

by RONROSTAN
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Eiji Pollard , Tom Bryant

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Aug 15, 2024

Henry Brown Buick GMC responded

Thank you so much, Ron, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 05, 2024

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Henry brown gmc continues to impress me after purchasing multiple cars from them. The service department has also been top notch and a big part of the reason I continue to return. More

by DHUMBERTAZ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Adrienne Cross, Tim Tracey, Jo McDowell

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Jun 06, 2024

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 22, 2024

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Inventory is always low or non exsistant. Takes month for loaner repairs take at least 2 weeks parts can take months and even if you have appt for express oil change it can take 3 or 4 hours! More

by MURTON_DAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dewight Byron, Raul Bejarano

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Mar 27, 2024

Henry Brown Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 30, 2022

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Had a great experience with this dealership. I will definitely be coming back when I’m in need of a New vehicle. More

by Kobe
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun

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Dec 02, 2022

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 03, 2020

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Butch was very helpful and made the process of buying my vehicle very simple and easy. Thomas was very helpful and progressional as well. Adrienne made the process simple and fast as well and made my experi More

by danawonder1
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Adrienne Cross, Butch Shearer, Brian Weston , Marie Rodriguez

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Jun 03, 2020

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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