Dealership Experience
26 yrs, 2 mos
Industry Experience
39 yrs, 7 mos
19 Reviews
Write a Review19 Reviews of Scott Spencer
October 02, 2021
I’ve purchased many vehicles from Thoroughbred, all new, all serviced there too. JD takes care of our cars the moment we hit the service driveway. I just text him to tell him when and he says yes! George all serviced there too. JD takes care of our cars the moment we hit the service driveway. I just text him to tell him when and he says yes! George and Erston handle the sales end with no bs, haggle, or time wasted. If it’s in stock we drive home in a few hours. Outstanding. More
Other Employees Tagged: George O'Sullivan, Joe Ruth, Ryan Balsley, Erston Kearns, Jon Green , JD Koedatich
February 05, 2021
I want to again rave about this dealership and my continued 5 star experiences. I’ve bought three Escapes from this dealership but just recently purchased a 2020 Ford Escape, in November. My car sa continued 5 star experiences. I’ve bought three Escapes from this dealership but just recently purchased a 2020 Ford Escape, in November. My car salesman was Chad who went above and beyond that day making sure I got a car I loved and has continued to be available for questions on my car. I recently had a small issue and he made sure to put me in contact with Scott in charge of service who continually goes above and beyond helping me over the years with my service needs. Recently Wes was my service associate who helped me in ordering a accessory and then went above and beyond assistance in installing it for-me as I have a disabling condition and he would not accept a tip so I am leaving this as public record of his care and compassion and true professionalism. I thank all those mentioned here and include them in noting their professionalism. It’s not just a job for them and Thoroughbred Ford on the Boardwalk, and they continue to have my respect. More
Other Employees Tagged: Chad Barker and Wes in Service
December 08, 2020
Love the service my vehicles get at Thoroughbred Ford! Spencer's team does an excellent job! Their great service fast turnarounds and unbeatable pricing offer a great customer experience! 5 stars! Spencer's team does an excellent job! Their great service fast turnarounds and unbeatable pricing offer a great customer experience! 5 stars! More
July 18, 2020
Very good service. Workers were friendly and very helpful Love the service would recommend my friends to use Ford service r. Thanks for caring good job Love the service would recommend my friends to use Ford service r. Thanks for caring good job More
Other Employees Tagged: Jon Green , Kevin Adams , Adam Barletta, Timothy Berryman, Scott Blankenship
March 30, 2020
Excellent service & customer service The service advisor, Abbiey Montgomery, was very courteous & helpful. Service managers, Scott & Kevin were also very courteous & helpful. They figured The service advisor, Abbiey Montgomery, was very courteous & helpful. Service managers, Scott & Kevin were also very courteous & helpful. They figured out the problem we were having & fixed it. Thank you to you & your team for taking care of us. More
Other Employees Tagged: Kevin Adams , Abbiey Montgomery
February 22, 2020
The people that I have dealt with at Thoroughbred Ford in my opinion are top notch no games played to the point and what they tell you you can believe I have total trust when I deal with the folks at Thoroug my opinion are top notch no games played to the point and what they tell you you can believe I have total trust when I deal with the folks at Thoroughbred Ford in the shop foreman Scott Spencer always takes care of any problems that I have so I give them an A1 rating More
February 07, 2020
oil change and tire rotation was performed in a normal time. I can not say a whole lot about a simple oil change and tire rotation except that it was performed in a reasonable amount of time and my very dirty ca I can not say a whole lot about a simple oil change and tire rotation except that it was performed in a reasonable amount of time and my very dirty car was washed (very appreciated). More
Other Employees Tagged: Kevin Adams , Timothy Berryman
February 04, 2020
This dealership never disappoints no matter what I am going in for!! Top notch customer care! They keep you informed of the status of your vehicle and even check additional things to keep me safe. I haul going in for!! Top notch customer care! They keep you informed of the status of your vehicle and even check additional things to keep me safe. I haul horse trailers about 30,000 miles annually, so having a great service department for my F350 is critical. First class personnel. More
Other Employees Tagged: Kevin Adams
January 31, 2020
Professionalism and Courtesy T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improv T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improve the quality and time spent on service. There is a reason my F150 Supercrew has over 300,000 miles on it. More
Other Employees Tagged: George O'Sullivan, Jon Green , James Renner