11 Reviews
Write a Review11 Reviews of Scott Snyder
December 19, 2024
November 2024 I went in to get a recall done on my Kia 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes and filters had to be changed Roughly. The charge was almost $1000. So I took my car in to another dealership near Philadelphia and they said that nothing had to be changed. They didn’t understand why Kia on Williamspenn Highway would tell me that. I am very disgusted with Kia and Williams Penn Highway. I will never go there again. I thought I could trust them but apparently not they did xxxxxxxx me trying to get $1000 from me and also I used to get free oil changes and now they will not give them to me. I don’t even know why I bought a car from them. Me and my husband bought five cars so far from that dealership and for them to screw me over it’s disgusting and take away my free oil changes just to change their company policy at a snap of a finger. I don’t play those games. I’m sorry but I love Kia cars, but I hate the dealerships now I’m trying to find another Kia dealership closer to home in the Lehigh Valley that will be honest with me. It was nice working with you guys but screw me over $1000 and take away my free oil changes. I’m disgusted. More
Other Employees Tagged: Michele Allen, Don Olson, Edward Fritts, Walter Schlener
November 29, 2024
Nice and quick with everything taken care of no problems. Wish the lounge was a little nicer, but overall not bad. Wish the lounge was a little nicer, but overall not bad. More
Other Employees Tagged: Michele Allen, Edward Fritts, Walter Schlener
November 25, 2024
The service department sucks. They did a terrible job on an oil change. Oil leaked all over my driveway and they promised to rectify the issue but they never return phone calls or They did a terrible job on an oil change. Oil leaked all over my driveway and they promised to rectify the issue but they never return phone calls or even answer the phone. I got traded in the car so I won't have to deal with them anymore. More
Other Employees Tagged: Michele Allen, Edward Fritts, Walter Schlener
November 20, 2024
Awesome service team helped me save money wherever possible and got me out the door in no time! Thanks! possible and got me out the door in no time! Thanks! More
Other Employees Tagged: Michele Allen, Edward Fritts, Walter Schlener
November 05, 2024
Took our vehicle to Brown Daub Kia for inspection and oil change. It did need brakes but they were very professional wait time was minimal and the bill was reasonable!!! Their service manager stays in commu change. It did need brakes but they were very professional wait time was minimal and the bill was reasonable!!! Their service manager stays in communication with customers while going to the shop to check on progress of their vehicle!!! They care about good customer service which is not easy to find in today’s world !!! We will definitely be taking our vehicles there from now on and telling our friends about the good service they provide!!! Thank you Scott and the Brown Daub Kia staff!! Dale McKellin Jr More
October 20, 2024
Scott, Ed, and the mechanics did an excellent job of finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. More
Other Employees Tagged: Michele Allen, Edward Fritts, Walter Schlener
October 16, 2024
The replacement of the engine under warranty in my 2015 Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. More
Other Employees Tagged: Michele Allen, Edward Fritts, Walter Schlener
October 15, 2024
Great experience staff were very helpful and explained everything I needed. I love brown daub Kia. I would definitely recommend to all my friends place. Really feels like home.. everything I needed. I love brown daub Kia. I would definitely recommend to all my friends place. Really feels like home.. More
Other Employees Tagged: Chris Sorrentino, Travis Nelson, Edward Fritts, Mike Dalton
September 25, 2024
From scheduling to service dept, everything went smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. More
Other Employees Tagged: Michele Allen, Edward Fritts, Walter Schlener
September 24, 2024
Best dealership all around. Buying my car was seamless and Gabrielle went out of her way to ensure I had the best deal. When I needed to get my vehicle serviced, Michelle went Buying my car was seamless and Gabrielle went out of her way to ensure I had the best deal. When I needed to get my vehicle serviced, Michelle went above and beyond to work with my schedule and find a loaner that would fit 3 carseats. Amazing service. More
Other Employees Tagged: Chris Sorrentino, Gabrielle Waldenmayer, Michele Allen