Scott Shaffer

I would like to thank Scott in your service department for his quick response to my service needs. I particularly appreciate his attention to detail and communication. Coulters first class service is by for his quick response to my service needs. I particularly appreciate his attention to detail and communication. Coulters first class service is by far some of the best! More

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Scott is awesome! Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial s Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial service clerk was the polar opposite of what Scott brings to the table. Happy and Relieved we switched to Scott. My wife is now considering sticking with Infiniti because of Scott’s’ professionalism and relatability. More

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Scott is the best! So helpful and professional.Highly recommend.Very patient and knowledgeable. Will not go elsewhere So helpful and professional.Highly recommend.Very patient and knowledgeable. Will not go elsewhere More

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Scott always does a great job of getting me in and out also keeping me informed on the service also keeping me informed on the service More

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Scott in service was amazing and that’s why we will be back. Very knowledgeable and very personable. back. Very knowledgeable and very personable. More

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I was vastly overcharged and their findings were totally unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace the motor for $14,000 instead of fixing the real problem and they charged over$900 to tell me these ridiculous findings. I have it being fixed as we speak More

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I bought my last vehicle and my current vehicle from Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volume Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volumes as to my comfort level and satisfaction of the service there. More

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Great customer service and quality of work. Staff is very friendly and want to ensure you have the best service. Staff is very friendly and want to ensure you have the best service. More

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I have been going to Coulter Infiniti for almost 10 years and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, and always accommodating. More

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Great service. Scott was super professional and communication was spot on. They solved a very stubborn problem. Scott was super professional and communication was spot on. They solved a very stubborn problem. More

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