Scott Shaffer

I have been going to Coulter Infiniti for almost 10 years and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, and always accommodating. More

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Great service. Scott was super professional and communication was spot on. They solved a very stubborn problem. Scott was super professional and communication was spot on. They solved a very stubborn problem. More

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This dealership is great to visit. They are very attentive to what the customer needs. They are very attentive to what the customer needs. More

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Great service and courteous staff. Maintenence was completed in less than 1.5 hours. Better experience than at larger dealerships. Maintenence was completed in less than 1.5 hours. Better experience than at larger dealerships. More

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Prompt, courteous, communicative, and reasonable staff helped to identify and resolve outstanding issues with my car. Quotes were quick and rates are competitive. helped to identify and resolve outstanding issues with my car. Quotes were quick and rates are competitive. More

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Friendly customer service and an excellent service department. All service completed in a timely manner. department. All service completed in a timely manner. More

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Went to this dealership to get an oil change the service was great and the staff was amazing! was great and the staff was amazing! More

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Staff is professional. Dealership is clean. Always prompt. Customer lobby is comfortable and offers light snacks and refreshments. Service is always good. Dealership is clean. Always prompt. Customer lobby is comfortable and offers light snacks and refreshments. Service is always good. More

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My service appointment with Scott was exceptional. The service department made me feel welcome and comfortable while waiting on my vehicle. The time Scott told me my qx60 would be ready it was ready The service department made me feel welcome and comfortable while waiting on my vehicle. The time Scott told me my qx60 would be ready it was ready More

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The folks at Coulter Infiniti are the best at what they do. Whether you are buying a car or getting service done at their knowledgeable Service Department, you will be treated with kindness, respect and fa do. Whether you are buying a car or getting service done at their knowledgeable Service Department, you will be treated with kindness, respect and fairly. I have been buying and servicing my cars at Coulter Infiniti for 12 years and I’m proud to call them my dealership and service department of choice for everything that pertains to my family’s vehicles. When you work with them you are treated like part of the family, not just a dollar in their bank account. 100% recommend Coulter Infiniti in Mesa, AZ! More

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