Scott Shaffer

Scott in service was amazing and that’s why we will be back. Very knowledgeable and very personable. back. Very knowledgeable and very personable. More

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I was vastly overcharged and their findings were totally unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace the motor for $14,000 instead of fixing the real problem and they charged over$900 to tell me these ridiculous findings. I have it being fixed as we speak More

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I bought my last vehicle and my current vehicle from Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volume Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volumes as to my comfort level and satisfaction of the service there. More

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Great customer service and quality of work. Staff is very friendly and want to ensure you have the best service. Staff is very friendly and want to ensure you have the best service. More

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I have been going to Coulter Infiniti for almost 10 years and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, and always accommodating. More

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Great service. Scott was super professional and communication was spot on. They solved a very stubborn problem. Scott was super professional and communication was spot on. They solved a very stubborn problem. More

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This dealership is great to visit. They are very attentive to what the customer needs. They are very attentive to what the customer needs. More

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Great service and courteous staff. Maintenence was completed in less than 1.5 hours. Better experience than at larger dealerships. Maintenence was completed in less than 1.5 hours. Better experience than at larger dealerships. More

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Prompt, courteous, communicative, and reasonable staff helped to identify and resolve outstanding issues with my car. Quotes were quick and rates are competitive. helped to identify and resolve outstanding issues with my car. Quotes were quick and rates are competitive. More

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Friendly customer service and an excellent service department. All service completed in a timely manner. department. All service completed in a timely manner. More

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