Scott Russo
Scott Russo at Niello Volkswagen
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Scott Russo

General Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Scott Russo

March 11, 2025

Dealership Rating
Employee Rating

Excellent and fast ,we was so happy to work with Niello,professional educated seller and financial expert was number 1:) More

by ZELJKO0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Louis Phan, Hengameh Amiri

Mar 12, 2025

Niello Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Russo General Manager srusso@niello.com

March 01, 2025

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10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
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Recommend Dealer
Yes
Mar 03, 2025

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 25, 2025

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Niello VW customer service is amazing! I would recommend to all my friends and family. Logan, Tevin, Alex and Scott were incredible. I’ve been purchasing VW’s for over 20 years and this de More

by JETTAGURLKERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 25, 2025

Niello Volkswagen responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

February 24, 2025

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This was the best car buying experience we have ever had. Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient whil More

by RFOOTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

Feb 24, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Stephen and I had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

January 17, 2025

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We had a Great Experience. Friendly and knowledgeable staff. Easy process from start to finish. Couldn’t be more happy with our car. More

by LUKE.SCHAFER
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team, Luke. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 22, 2024

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This is the only place that has ever worked on my VW Dune and I really like my car More

by charliebjflooring
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Travis Cole

Dec 22, 2024

Niello Volkswagen responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 01, 2024

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Niello Volkswagen is a top notch dealership, salesman Spencer was great to work with, sales manager was great to work with and finance department was also great to work with. I would highly recommend thi More

by DIVITA1259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga , Brandon Balassi, Spencer

Dec 02, 2024

Niello Volkswagen responded

It's great to hear that Spencer and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

December 01, 2024

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A quick and easy resolution to my service needs. Ron was friendly and helpful during the entire process. Thanks Ron More

by ALRT1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Brandon Lamb

Dec 02, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Ron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 06, 2024

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From my first contact with Niello Dealership and other communications with sales, financing, purchasing, service and parts, I have received nothing but outstanding service! More

by CTRQUEEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann, Ronald Stevenson , Jordon/ Mark in vehicle acquisition. Spenser Spouty in sales

Nov 07, 2024

Niello Volkswagen responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 02, 2024

Dealership Rating
Employee Rating

Got’r fixed and down the road. Nice to get this done professionally at Neillo More

by redroverhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb, Travis Cole, Kamal Singh, Jason Black , Andrew Adame, Michael Filipek, Cameron Pogozelski

Nov 03, 2024

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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