Scott Rupert
Scott Rupert at Courtesy Nissan

Scott Rupert

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.9
172 Reviews
4.9

172 Reviews

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172 Reviews of Scott Rupert

October 16, 2025

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Employee Rating

Scott is very knowledgeable and keeps you informed about your vehicle. Honest about time estimates so you know whether to wait or take the shuttle. More

by brian.stpierre
Recommend Dealer
Yes

October 06, 2025

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Everyone was nice and the service was done quickly and I received a thorough inspection More

by jasmonae_rountree
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2025

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Scott as very professional when it camera to what I needed in my Nissan rouge. He did an outstanding job More

by jaibo1991
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Recommend Dealer
Yes

September 30, 2025

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Great service and great mechanical work from the team here at a Courtesy Nissan. Will definitely be coming back. More

by paulbnguyen
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Recommend Dealer
Yes

September 26, 2025

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Scott in the service department was great! He was very nice and made sure I got what I needed and made suggestions. He also gave me information on service deals and offers. He didn’t disappoin More

by shonuff318
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Recommend Dealer
Yes
Sep 29, 2025

Courtesy Nissan responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2025

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Scott Rupert should be recognized for his professional expertise and well-rounded customer care that he demonstrates as a service advisor.He has the ability to balance meeting the customer needs and adher More

by JaxNDallas
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Recommend Dealer
Yes
Sep 24, 2025

Courtesy Nissan responded

Thank you for recognizing Scott! We’re proud to have him on our team and are glad to hear his professionalism and customer care made such a positive impact. We’ll be sure to share your kind words with him!

September 18, 2025

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Excellent advisor. Knowledgeable and very helpful. Took his time to review my service record and provided sound advice. More

by gt92ae
Recommend Dealer
Yes
Sep 20, 2025

Courtesy Nissan responded

We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2025

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This was my first time visiting Courtesy Nissan/Clay Cooley in Richardson since moving into the area. Easy to schedule appts. Scott was also easy to talk too, handled my request promptly and explained m More

by Ran D
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Recommend Dealer
Yes
Sep 18, 2025

Courtesy Nissan responded

Welcome to the area, and thank you for choosing us for your first visit! We’re glad to hear that scheduling was simple, Scott was helpful in handling your requests and explaining your warranty, and that our shuttle service made things more convenient. We truly appreciate your feedback and look forward to serving you again in the future!

September 17, 2025

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Great service representative and very knowledgeable about Nissans. He's been mine service rep for many years and is always courteous and informative More

by bertgravley
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Recommend Dealer
Yes
Sep 18, 2025

Courtesy Nissan responded

Thank you for your loyalty and for taking the time to share your experience! We’re so glad to hear that your service representative has consistently provided you with courteous, knowledgeable, and informative care over the years. We truly value your trust in us and look forward to serving you for many more visits to come!

September 17, 2025

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Much better service than the many times I have been there in the past. Scott knows his job well. Kaelyn Smith service manager made sure I had the best of the best on service advisors. More

by jlovinsis
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Recommend Dealer
Yes

Other Employees Tagged: Kaelyn Smith

Sep 18, 2025

Courtesy Nissan responded

Thank you for sharing your experience! We’re so glad to hear that our team ensured you had the best service possible. It means a lot to know that this visit stood out compared to your past experiences. We appreciate your feedback and look forward to continuing to earn your trust!

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