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Scott Rupert
Scott Rupert at Courtesy Nissan

Scott Rupert

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of Scott Rupert

June 04, 2025

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Employee Rating

Professional, Polite reviewed recalls advised time frame to complete. great service and a car wash! Awesome! More

by 867192
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Recommend Dealer
Yes
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June 02, 2025

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I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. More

by fitz33.bg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Joe Adams, Shauna Harris, Micheal Johnson, Robert Schille

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Jun 05, 2025

Courtesy Nissan responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 28, 2025

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Mr. Scoot help me and support me and everything, he did explain to me all I need, He’s kind attitude made me trust and let my car to be fixed. Thank you Mr. Scoot. More

by miacipres
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Recommend Dealer
Yes
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May 30, 2025

Courtesy Nissan responded

Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2025

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Courtesy Nissan service is always nice & very efficient…this is why I only use them!! More

by cherim1960
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Schille

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May 27, 2025

Courtesy Nissan responded

Hi! Thank you so much for your kind words and continued loyalty! We’re glad to hear that you consistently have a positive and efficient experience with our service team. It truly means a lot that you choose Courtesy Nissan. We look forward to serving you for many more visits to come!

May 23, 2025

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We happy that we have Nissan the car is great Nissan service is always wonderful. We recommend Nissan for our families and friends. More

by asefnabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Joe Adams, Shauna Harris, Micheal Johnson, Robert Schille

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May 24, 2025

Courtesy Nissan responded

Hi! Thank you so much for the kind words and your recommendation! We're thrilled to hear you're enjoying your Nissan and that our service continues to meet your expectations. It means a lot to us that you'd recommend us to your family and friends. We look forward to seeing you again for anything you need down the road!

May 23, 2025

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Employee Rating

Scott is an excellent advisor. Work explained and done in a timely manner.Will definitely request him when I need service. More

by jeanne19415
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Recommend Dealer
Yes
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May 25, 2025

Courtesy Nissan responded

Hi! we're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 23, 2025

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It took long just for an oil change. Another customer left before me. Came after me. More

by working247_6
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Workmanship
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Recommend Dealer
Yes
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May 25, 2025

Courtesy Nissan responded

Thank you for your feedback, and we're sorry to hear that your visit took longer than expected. We understand how valuable your time is, and we apologize for any inconvenience caused. Wait times can vary depending on the services each customer needs, but we’re always working to improve efficiency without compromising quality. We hope to serve you better in the future and appreciate you bringing this to our attention.

May 19, 2025

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The service was excellent. I didn’t have a long way. And Scott was very attentive, courteous, and professional. He’s the best. More

by readabook
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Recommend Dealer
Yes
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May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 19, 2025

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all service requested done in a timely manner, staff was courteous/attentive! the facility was clean/comfortable. More

by al_gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Joe Adams, Shauna Harris, Micheal Johnson, Robert Schille

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May 23, 2025

Courtesy Nissan responded

Al_gilmore, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

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Great service and knowledgeable service staff, Very friendly and on time service. Will come back for my 30,000 service. More

by ssbaker62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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