Scott Robinson

I bought a used car from Lou Bachrodt Chevrolet Coconut Creek on January 26, 2025, and it’s been a nightmare. The salesman, Scott, and GM Matt Harbinson promised in writing to fix the broken passenger seat Creek on January 26, 2025, and it’s been a nightmare. The salesman, Scott, and GM Matt Harbinson promised in writing to fix the broken passenger seat—over a month later, it’s still not done. Scott now claims it was "AS IS," despite texts and an email proving otherwise. Shady bait-and-switch tactics. Finance manager Muhammad Shaheen misled me into signing for $2,000+ in optional services I didn’t want. I canceled them the next day, but the refund to my lienholder still hasn’t come through. They also removed floor mats that were in the car during the test drive, then denied they were ever included. Matt Harbinson ignores all my emails about these issues, showing zero accountability. This place lies, delays, and dodges responsibility. I’ve filed complaints with the BBB and Florida consumer services—stay away unless you want broken promises and missing money. Take your business elsewhere! More

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