Scott Poth

Had excellent customer service with both Darrin and Scott. Would definitely recommend Ferman Dodge to family and friends. This the second vehicle i have purchased there and would definitely purchase th Scott. Would definitely recommend Ferman Dodge to family and friends. This the second vehicle i have purchased there and would definitely purchase there again. More

by maryfahrer1946 Verified Customer Verified Customer

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My mother-in-law (Mary) and her husband (no longer with us) previously purchased their Ram 1500 from Ferman Chrysler Jeep Dodge Ram. Their previous purchase was challenging due to financial issues which sh us) previously purchased their Ram 1500 from Ferman Chrysler Jeep Dodge Ram. Their previous purchase was challenging due to financial issues which she and her husband were subjected to by no fault of their own. With the passing of her husband, the higher payment has been presenting an extra challenge. Kim and I are visiting Florida and yesterday chose to return to Ferman with Mary to see if there was a possibility of finding an alternate vehicle to lower Mary's monthly payment. As a first experience for Kim and I, we now understand why Mary wanted to try Ferman Chrysler Jeep Dodge Ram first. Darren met us at the door, immediately introduced himself and then listened. Many times, salespeople have ignored Kim and focused on me. That is always a mistake. Darren did not make that error. He made several inquiries as to our needs and then proceeded to find options. Darren presented no pressure and simply offered to show us various vehicles on their lot which could possibly fit Mary's needs. It just so happened that a suitable vehicle was on their lot. A used Jeep Grand Cherokee Limited...4x2, V6. This was the unicorn we needed. Not a popular choice of vehicle to be sure...however, perfect for Mary and an opportunity for Ferman to releive their lot of a difficult sale. We settled on a fair price which would effect the change in monthly payment needed. Next up was Scott, the business manager. We all hear about business managers working extras into a deal...but I will say that Scott not only worked some financing magic, but he also treated Mary and this situation with respect. We all worry about our parents being taken by a dealership. We would now trust sending Mary to Ferman Chrysler Jeep Dodge Ram alone. I think that is about the best compliment I can give. We would return to the dealership if ever we were in the Florida auto market. An honest sale, at a fair price with a comfortable experience.. Can you really ask for more? Cheers and thanks to Darren and Scott and the rest of their team. If you have a challenging situation...or not...we would recommend giving them a try. More

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The service department is the only reason I bought my Pacifica from Ferman. They are superior. Pacifica from Ferman. They are superior. More

by cgoeckelinc Verified Customer Verified Customer

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Easy to work with and knowledgable on all aspects of our buying process Thank you ,Mike buying process Thank you ,Mike More

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Great price on our new Wrangler but some of the financial benefits were not explained. We wanted to pay cash but were told if we financed it for a minimum of 4 payments we would receive another 1,000 dollars benefits were not explained. We wanted to pay cash but were told if we financed it for a minimum of 4 payments we would receive another 1,000 dollars off, never mentioning we would have to pay 349.18 month in interest. You can do the math 349.18 x 4 payments = 1396.72. If we paid it off early we would receive a bill for 1,000.00 all the while neglecting to tell us we could a lump sum payment and to leave enough for 4 payments. Nothing illegal just unethical. So buyer beware. More

by blbabbitt Verified Customer Verified Customer

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I appreciate being taken care of. Second vehicle from this dealership. Easy transaction without any hassle. Second vehicle from this dealership. Easy transaction without any hassle. More

by JERRY.JAY.MARSH Verified Customer Verified Customer

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Customer service was great. Every one took their timr and msde sure we understood what was going on with the sale. Every one took their timr and msde sure we understood what was going on with the sale. More

by jerryreed_3 Verified Customer Verified Customer

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No pressure sales which I appreciate a lot. Very transparent and friendly, actually made the car buying experience enjoyable. Thank you guys! Very transparent and friendly, actually made the car buying experience enjoyable. Thank you guys! More

by patrick_a_davis Verified Customer Verified Customer

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A very positive experience. Everybody was very professional and courteous with no upsetting or other nonsense. I got exactly what I wanted. Ferman will always be my first choi Everybody was very professional and courteous with no upsetting or other nonsense. I got exactly what I wanted. Ferman will always be my first choice. Will and Scott were excellent and whenever I'm in fir service Liz and Jason are very accommodating. More

by noslocg Verified Customer Verified Customer

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Excellent service all around . They stayed late to accommodate my schedule We made a Great Deal Thank You Ferman and your Experienced staff . They stayed late to accommodate my schedule We made a Great Deal Thank You Ferman and your Experienced staff . More

by andret2045 Verified Customer Verified Customer

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