Originally from Atlanta, Georgia, Scott has over 25 years service experience, spending the last 8 years here at Brandon Ford.
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February 11, 2023
Went early for a recall and hardly waited at all. Scott did a fantastic job and I could not ask for more. All went quickly and great. I have the upmost trust in Scott. Scott did a fantastic job and I could not ask for more. All went quickly and great. I have the upmost trust in Scott. More
July 25, 2021
I brought my Escape in with a transmission problem. I always try to get Scott Parker to help me. Over the years he has been wonderful to me. He is kind and very knowledgeable regarding service issues and always try to get Scott Parker to help me. Over the years he has been wonderful to me. He is kind and very knowledgeable regarding service issues and cars. I would recommend him highly. In fact, I have recommended him and Brandon Ford to my friends. Thank you Scott! More
August 16, 2017
Poorly made vehicle and poor service I purchased a vehicle in 2013 from this dealership. It was a Ford Mustang. I have never had so many issues with a vehicle - EVER. Recently the vinyl h I purchased a vehicle in 2013 from this dealership. It was a Ford Mustang. I have never had so many issues with a vehicle - EVER. Recently the vinyl has completely peeled off on the door panels. Given the car is only four years old there is no excuse whatsoever for this happening other than the car being poorly manufactured. I have gone to the dealership where they declined to do anything (didn't even take photos - complete waste of my time) and I even filed a case which I had to follow up with even after they told me I would hear something back within 48 hours - which I didn't. Ford has refused to fix this issue in a vehicle they have poorly manufactured. I am extremely dissatisfied in the vehicle and customer service with Ford. I do not recommend Ford after this experience. More
July 14, 2017
Fuel Valve Replacement Scott was great. He kept me informed on the status of my repair. Great to deal with. Wouldn't consider any other dealership for my repairs. Scott was great. He kept me informed on the status of my repair. Great to deal with. Wouldn't consider any other dealership for my repairs. More
July 12, 2017
Awesome Excelent as always,friendly greeting work was performed in atimely manner. It's always a pleasure dealing with the service department. Scott is by far Excelent as always,friendly greeting work was performed in atimely manner. It's always a pleasure dealing with the service department. Scott is by far the best person I like to deal with. More
July 05, 2017
warranty work Fix the transmission downshift problem and fix Bluetooth problem in radio Scott was a great guy to work with he kept me updated every day to let me k Fix the transmission downshift problem and fix Bluetooth problem in radio Scott was a great guy to work with he kept me updated every day to let me know where they are at on my truck More
June 30, 2017
Awesome service department Fast and friendly work was done in the time I was told and was done to a high standard thanks again Brandon Ford service service department Fast and friendly work was done in the time I was told and was done to a high standard thanks again Brandon Ford service More
June 19, 2017
Great Service I have always had a good experience here at Brandon Fords service department. They stay busy and still gives their customers personalized service. ver I have always had a good experience here at Brandon Fords service department. They stay busy and still gives their customers personalized service. very commendable. More
May 14, 2017
Great Service Scott Parker was a great service rep. He understood the problems I was describing perfectly. He was friendly and helpful, making sure the repairs we Scott Parker was a great service rep. He understood the problems I was describing perfectly. He was friendly and helpful, making sure the repairs were done correctly and on time. The entire service department is great. More
March 27, 2017
Late long and unresponsive Arriving 10 minutes before my appointed time and sitting there for 20 I decided to asked if I needed to wait in this long line to find out the appoint Arriving 10 minutes before my appointed time and sitting there for 20 I decided to asked if I needed to wait in this long line to find out the appointment means nothing. Coming back 3 hours later for an oil change that took roughly 2 hours to complete, it killed my entire day. Finding out that there was a recall item that was addressed during the service was small consolation. If there were a single person that had a clue in the entire department they could have told me that ahead of time and I could have left the car overnight. More