Scott Parker
Scott Parker at Brandon Ford
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Scott Parker

Service Advisor

Brandon Ford

9090 Adamo Drive
Tampa, FL 33619

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107 Reviews

Originally from Atlanta, Georgia, Scott has over 25 years service experience, spending the last 8 years here at Brandon Ford.

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rated

107 Reviews

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107 Reviews of Scott Parker

February 11, 2023

Dealership Rating
Employee Rating

Went early for a recall and hardly waited at all. Scott did a fantastic job and I could not ask for more. All went quickly and great. I have the upmost trust in Scott. More

by mbmichelebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Brandon Ford responded

We appreciate the feedback! It was our pleasure to work with you, and we look forward to seeing you again at Brandon Ford in the future!

July 25, 2021

Dealership Rating
Employee Rating

I brought my Escape in with a transmission problem. I always try to get Scott Parker to help me. Over the years he has been wonderful to me. He is kind and very knowledgeable regarding service issues and More

by megapejam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2021

Brandon Ford responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that Scott Parker has been able to provide you great service when you bring your vehicle in. We appreciate your continued loyalty with us, and look forward to serving you again. Have a great day!

August 16, 2017

Dealership Rating

Poorly made vehicle and poor service I purchased a vehicle in 2013 from this dealership. It was a Ford Mustang. I have never had so many issues with a vehicle - EVER. Recently the vinyl h More

by Lv17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Aug 16, 2017

Brandon Ford responded

Hello, We are very displeased to hear that you are having a difficult time getting resolution to your Mustang's issues. I'd like to discuss this with you further; please give me a call at your convenience. (813) 246-3673 Thank you, Nikki Bredwell (CRM)

July 14, 2017

Dealership Rating
Employee Rating

Fuel Valve Replacement Scott was great. He kept me informed on the status of my repair. Great to deal with. Wouldn't consider any other dealership for my repairs. More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2017

Brandon Ford responded

Hello, Thank you for taking the time to complete this review and we are very glad to know that Scott was able to provide such great customer service. Car repairs are never fun, but we try to make them as painless as possible. Nikki Bredwell (CRM)

July 12, 2017

Dealership Rating
Employee Rating

Awesome Excelent as always,friendly greeting work was performed in atimely manner. It's always a pleasure dealing with the service department. Scott is by far More

by Michnowiczc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2017

Brandon Ford responded

Hello, and thank you for your kind words in regards to Scott and the rest of our service department. It is always great to hear that we are providing the level of customer care that exceeds expectations. Please let us know if we can help with any other questions or concerns. Nikki Bredwell (CRM)

July 05, 2017

Dealership Rating
Employee Rating

warranty work Fix the transmission downshift problem and fix Bluetooth problem in radio Scott was a great guy to work with he kept me updated every day to let me k More

by Justjoe21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2017

Brandon Ford responded

Hello and thanks for letting us know that your recent service visit was a success in regards to fixing your vehicle's issues and that Scott was able to give you such great customer care. Please let us now how we can assist you in the future. Thank you, Nikki Bredwell (CRM)

June 30, 2017

Dealership Rating
Employee Rating

Awesome service department Fast and friendly work was done in the time I was told and was done to a high standard thanks again Brandon Ford service More

by Red rocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 04, 2017

Brandon Ford responded

Hello and thanks for letting us know about your most recent positive experience concerning your vehicle service appointment. We are always happy to hear that our customers are satisfied with the level of care we provide and it appears that Scott was able to do that for you. Please keep us in mind if any further issues arise. Nikki Bredwell (CRM)

June 19, 2017

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Employee Rating

Great Service I have always had a good experience here at Brandon Fords service department. They stay busy and still gives their customers personalized service. ver More

by Mr Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 26, 2017

Brandon Ford responded

Hello Mr. Coleman, We are really glad to hear that your recent service experience was a positive one and that despite the business of the day, we were able to give such great customer service. Please keep us in mind for any further assistance we can offer. Nikki Bredwell

May 14, 2017

Dealership Rating
Employee Rating

Great Service Scott Parker was a great service rep. He understood the problems I was describing perfectly. He was friendly and helpful, making sure the repairs we More

by Patriot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2017

Brandon Ford responded

Hello, We are so glad that Scott was able to assist you during your last service related visit and that you were pleased with the level of customer care you received. We really do appreciate your business and that you are a loyal customer. Thank you, Nikki Bredwell (CRM)

March 27, 2017

Dealership Rating

Late long and unresponsive Arriving 10 minutes before my appointed time and sitting there for 20 I decided to asked if I needed to wait in this long line to find out the appoint More

by Herbert E Wittnebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 05, 2017

Brandon Ford responded

We are sad to hear that you had a bad experience with our service center and I'd like an opportunity to speak with you about this matter. Please call me at your earliest convenience. Nikki Bredwell (CRM)

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