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Scott Pantin

Overview Reviews (5) Inventory (165)

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Scott Pantin

Sales Consultant

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

Customer service is my biggest thing. Going above and beyond for customer. I love sharing my stories with my customers.

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5.0

5 Reviews

Customer service is my biggest thing. Going above and beyond for customer. I love sharing my stories with my customers.

Overview Reviews (5) Inventory (165)

Dealership Experience

2 mos

Industry Experience

2 yrs, 10 mos

Specialties & Trainings

Customer Service

5.0

5 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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5 Reviews of Scott Pantin

September 08, 2025

Dealership Rating

Employee Rating

I came into the dealership at 7 o clock when they closed and Scott was the only rep that helped me. I had a lot of negative equity in my trade in vehicle and he helped me get the best price and value for my and Scott was the only rep that helped me. I had a lot of negative equity in my trade in vehicle and he helped me get the best price and value for my new car and my trade in. Kept everything sweet and simple and treated me like family. Most definitely will be buying my future cars at this dealership!! More

by aldinbrkic05

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marc T

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Sep 08, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re incredibly glad Scott was there to help — even after hours — and made the process smooth, simple, and stress-free for you. 🙌 Handling negative equity isn’t always easy, but Scott’s dedication to finding the best solution truly shows his commitment to our customers. Treating you like family is exactly what we strive for! We can’t wait to welcome you back when it’s time for your next vehicle — thank you for choosing O'Steen VW! 🚗💙

September 04, 2025

Dealership Rating

Employee Rating

I had a great experience. Everyone was super helpful. Scott was fantastic, he's a great salesman. He helped me get the car I wanted and then he taught me all about how to use Everyone was super helpful. Scott was fantastic, he's a great salesman. He helped me get the car I wanted and then he taught me all about how to use all the new features. 10 out of 10 would definitely do it again and I have recommended to everyone! More

by Sarah

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kelvin F, Andrew L , Jesse in finance 5 stars

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Sep 05, 2025 -

O'Steen Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear you had such a great experience and that Scott was able to help you find the perfect car while making the entire process smooth and enjoyable. Scott truly goes above and beyond for his customers, and we’re so glad he took the time to walk you through all the new features. Your recommendation means the world to us — there’s no greater compliment! We appreciate your support and look forward to helping you (or your friends and family!) again in the future.-AS

August 31, 2025

Dealership Rating

Employee Rating

Best car buying experience I have ever had, no pressure, no unwanted dealer options or surprises in the finance office. The whole team/staff was professional, friendly and knowledgeable about the vehicle be no unwanted dealer options or surprises in the finance office. The whole team/staff was professional, friendly and knowledgeable about the vehicle being purchased. Would definitely recommend buying a car from O’Steen Volkswagen. More

by jem

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Terrence R, Matthew D

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Sep 01, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that your car buying journey with us was pressure-free and transparent, with no surprises along the way. Our team takes great pride in providing professional, friendly, and knowledgeable service, and it means a lot to know that it made a difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future!-AS

August 31, 2025

Dealership Rating

Employee Rating

The team was helpful in finding us the right vehicle, and were open and transparent as we worked through inspections which made it very easy to decide on closing the deal. were open and transparent as we worked through inspections which made it very easy to decide on closing the deal. More

by Mjp

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew D

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Sep 01, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re delighted to hear that our team was helpful and transparent throughout the process. Making sure you feel confident and comfortable during inspections and decisions is very important to us. Congratulations on your new vehicle! If you ever need anything else, don’t hesitate to reach out.-AS

August 20, 2025

Dealership Rating

Employee Rating

Scott was very professional and helpful! He help us to set up our phone and explained everything thoroughly! This is our 5th car purchase from O’Steen Volkswagen. We are very pleased with He help us to set up our phone and explained everything thoroughly! This is our 5th car purchase from O’Steen Volkswagen. We are very pleased with our experience! More

by sherrillb64

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Wrye, Chris N, Justin B, Trey M, Terrence R , Jesse Ferrier

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Aug 20, 2025 -

O'Steen Volkswagen responded

Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that Scott provided such professional and helpful service—he’ll be glad to hear your kind words. It means a lot to us that this is your 5th purchase from O’Steen Volkswagen. We truly value your trust and look forward to serving you again in the future! Enjoy your new vehicle!-AS

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