Scott Nelson

Brought a used Audi in October. We saw it a month earlier and put a deposit down to hold it, and after waiting three times longer than originally promised, we took it home. It had s We saw it a month earlier and put a deposit down to hold it, and after waiting three times longer than originally promised, we took it home. It had several things wrong with with when we first saw it (check engine light, back of the seat was torn off, ect) and we requested all this be fixed before we picked up, which was reasonable given the price. We were provide with “documentation” addressing that all imperfections in the engine and interior were fixed. Not two days after we took it home, the engine light went on and everything went downhill. For the past three months, we have been fixing everything that was “replaced and repaired”. Not to mention, the fix for the back of the driver side seat? Duct tape. That fell off within a week. The only good thing was how clean it was. Everything that was “fixed” and checked by a mechanic, was a complete joke and used to limit negations and make us pay far more than was reasonable. I wouldn’t send anyone here. More

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It was a wonderful experience with the dealership. Something I never expected but was offered an incredible service purchasing my 2017 Acura mdx. I can only say thanks to the entire team through Scot Something I never expected but was offered an incredible service purchasing my 2017 Acura mdx. I can only say thanks to the entire team through Scott Nelson. More

by Emmanuel Verified Customer Verified Customer

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Scott Nelson is phenomenal! Knowledgeable and made the car buying experience flawless! Highly recommended! Top notch communication and absolutely no pressure at all. Knowledgeable and made the car buying experience flawless! Highly recommended! Top notch communication and absolutely no pressure at all. More

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This is my second vehicle purchase with Bloomington Acura and with Scott Nelson. Great guy, great dealership. Highly recommended. and with Scott Nelson. Great guy, great dealership. Highly recommended. More

by PHAUGE1 Verified Customer Verified Customer

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The dealership was great to work with and very personable. They listened to what I had to say and were very accommodating though the entire used car buying process. They worked on my schedule an personable. They listened to what I had to say and were very accommodating though the entire used car buying process. They worked on my schedule and helped me get the vehicle thoroughly checked out. The additional used car warranty that came with the vehicle also provided me with reassurance. I also enjoyed the discounts on gas and car washes. Mike Pesses and Scott Nelson were excellent to work with and I would highly recommend them and the entire experience at the dealership. More

by twillardhall Verified Customer Verified Customer

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Purchasing process was quick, Service/Follow up after the purchase was responsive, and Satisfied with the experience. purchase was responsive, and Satisfied with the experience. More

by r.staunton Verified Customer Verified Customer

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Very friendly and helpful staff. Prices were fair (though we still would have liked to talk then down a bit more. LOL). Prices were fair (though we still would have liked to talk then down a bit more. LOL). More

by roy56339 Verified Customer Verified Customer

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Professional, responsive and efficient. The whole team was helpful and friendly to our family. They k ow their studff. The whole team was helpful and friendly to our family. They k ow their studff. More

by matt.holcomb Verified Customer Verified Customer

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Excellent customer service. Our salesman Scott was very helpful. Outstanding personality. Our vehicle was cleaned made it look brand new. Service depstment did a great job mak Our salesman Scott was very helpful. Outstanding personality. Our vehicle was cleaned made it look brand new. Service depstment did a great job making sure the vehicle was readytogo. More

by OCKWIGR Verified Customer Verified Customer

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I had a great experience buying my ‘new to me’ car. I appreciated the extra flexibility to complete the deal in between running a friend to the airport. Love my car! Thanks! I appreciated the extra flexibility to complete the deal in between running a friend to the airport. Love my car! Thanks! More

by amharthuot Verified Customer Verified Customer

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