Scott McDaniel

MBOBR always exceeds expectations! ! You are treated like a favored family member. Their Dealership can’t be topped in sales and service. MBOBR cannot be beat in any area ! You are treated like a favored family member. Their Dealership can’t be topped in sales and service. MBOBR cannot be beat in any area More

Report | Print

poor customer service This dealership lacks honesty,principles,customer service and they do not value their customers time! I have called the commercial sales manager Tim This dealership lacks honesty,principles,customer service and they do not value their customers time! I have called the commercial sales manager Timothy "Scott" McDaniel over 5 times and he has not called me back once. I drove from Houston TX to buy a 2017 Sprinter passenger van for my company from Mercedes Benz of Baton Rouge the sales process went smoothly but the after sale was truly Awful! After I picked up the van and asked my salesman person to see if he could check on the price for a rear backup camera he never called or texted back so I decided to get it done Here in Houston, then after a few months my temp tag expired so I called my salesman again and ask him what is going on with my Plates he said he would check on it so he calls back and said they would need a state inspection from Texas to finish the paperwork because they could not use the LA state inspection for Texas which I understood, on the following day I had the state inspection done and mailed it back to them the same day, once they received it they sent me an email stating that I took to long to send them the state inspection sheet and that the DMV was charging me a late penalty of $362.50 now they are telling me that I would have to pay this fee first before I can get my plates even though they charged me for a State inspection and they NEVER made me aware that I had to get one in Texas, NOW since they dropped the ball "lets make the consumer pay for it" attitude seems to be the the company way of doing business. I should not pay for something that they did NOT make me aware of at the time of purchase or the 3 months after the sale. I will continue to contact the sales manger hopefully he will return my call. More

Report | Print

2013 GL350 I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order p I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order parts and now they just called 2 weeks after it was dropped off to tell me the timing belt kit is missing a part. The vehicle is under warranty but they say they don't have a loaner for me. They are wanting to send me to enterprise to rent a Chevy. Looks like this is what I should have bought since we don't seem to be able to get this vehicle back together. My experience from the time I purchased this vehicle from Mercedes of BR all the way to servicing of this vehicle has been less than positive. Josh is a nice guy but I'm just my vehicle back repaired correctly!! More

Report | Print

Excellent Service I bought my car from Scott McDaniel last November and he was above and beyond the accommodating. Dan Davenport and Scott helped me servicing my vehicl I bought my car from Scott McDaniel last November and he was above and beyond the accommodating. Dan Davenport and Scott helped me servicing my vehicle in my home town 6 months later! I would recommend the two of the to of them to everyone I know. Excellent service and above accommodating!!! More

Report | Print

Merry Christmas to me! Great experience purchasing my dream car on Christmas Eve. Professional service, no hassle, fair deal. Scott was extremely easy to work with and did w Great experience purchasing my dream car on Christmas Eve. Professional service, no hassle, fair deal. Scott was extremely easy to work with and did what it took to seal the deal. This was our first experience with a Mercedes dealership and we couldn't be more pleased. More

Report | Print

Great Experience at MBOBR My Experience and Service went very well at MBOBR,I have made my second vehicle purchase this year if you are a friend may be thinking about purchasin My Experience and Service went very well at MBOBR,I have made my second vehicle purchase this year if you are a friend may be thinking about purchasing a Mercedes ask for Scott Mcdainel in Sales you will not be dissapointed!! More

Report | Print

Great experience I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associ I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associate was very knowledgeable. More

Report | Print

Gold Star Service I just purchased my third Benz! Scott was awesome all three purchases. His friendly, fast and knowlegeable service was outstanding and made my purcha I just purchased my third Benz! Scott was awesome all three purchases. His friendly, fast and knowlegeable service was outstanding and made my purchases painless. Mercedes Benz of Baton Rouge has the best customer service of any car dealership by far, I have ever encountered. More

Report | Print

Scott did it AGAIN!! I have purchased over 50 vehicles in the past 30 years and by far Mercedes Benz of Baton Rouge out shines all other dealerships I have done business. I have purchased over 50 vehicles in the past 30 years and by far Mercedes Benz of Baton Rouge out shines all other dealerships I have done business. Scott's cando attitude never stops till the job is done period!! Thank you Scott Todd More

Report | Print

Excellent Customer Service Great dealership with great customer service. They were outstanding in communicating and making sure that I was satisfied during the entire process. T Great dealership with great customer service. They were outstanding in communicating and making sure that I was satisfied during the entire process. This was overall my best experience purchasing a vehicle. More

Report | Print