Scott Lundeen | Page 12

Great Service Department Scott has serviced my car for many years. He is always so prompt, kind and very knowledgeable about his job. Always a smile, I really do enjoy workin Scott has serviced my car for many years. He is always so prompt, kind and very knowledgeable about his job. Always a smile, I really do enjoy working with Scott. More

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fast but crappy Need to pay attention to cleanliness. left grease on my driver seat. I didn't see it until I got home. service coordinators need to make sure not t Need to pay attention to cleanliness. left grease on my driver seat. I didn't see it until I got home. service coordinators need to make sure not to offer things they are not allow to do so you would feel ok about your dirty leather seat until what was promised is changed to just a quick clean of the spot and waste of my time. More

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Always a great experience! From the always-friendly greetings, to the efficient information-taking, to the clear, helpful explanation of services needed/offered, to the offer o From the always-friendly greetings, to the efficient information-taking, to the clear, helpful explanation of services needed/offered, to the offer of a loaner or ride elsewhere when there's a long service time, to the pleasant waiting room with free beverages and snacks, tvs, and WiFi, to the play area for children, to the friendly cashier - my experiences over the last 10+ years at Capital Toyota have been excellent. More

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Top Notch & Personable Every time I enter the doors, I'm greeted by familiar smiling faces...not only from the people who service ALL of my vehicles but also from the people Every time I enter the doors, I'm greeted by familiar smiling faces...not only from the people who service ALL of my vehicles but also from the people who sold me those vehicles. If I ask for a loaner, they bend over backwards to make sure that I have something to drive. I know the Service Advisers to the point that they know my budget and have my permission to fix whatever is needed without having to call me for approval (SUPER convenient) ! Marty, Scott, Richard, Betsy, and Sandy can't be beat!! More

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Best Service Department is at Capital Toyota I have owned several Toyota's and have been using Capital Toyota Service Department 25+ years. Employees are friendly and extremely helpful. They kn I have owned several Toyota's and have been using Capital Toyota Service Department 25+ years. Employees are friendly and extremely helpful. They know what they are doing, explain in detail and work is completed right the first time. It is good to know the care Capital Toyota service department employees put into the customer's cares and needs. More

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Quick, personable, professional Every time I go to Capital Toyota, I get superior service, a warm greeting and get out of there quicker than I expected. And I never have to go back b Every time I go to Capital Toyota, I get superior service, a warm greeting and get out of there quicker than I expected. And I never have to go back because it wasn't done right. These people have become friends; they greet me by name and they know what they're doing. This is the third Toyota I've bought, and the main reason I buy them is because of the service at Capital Toyota. Best service experience I've ever seen. More

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Absolutely outstanding all the way around! I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they ar I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they are also very quick. Could not ask for a better dealership. More

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Best service department I have ever experienced I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service Department. While I always dreaded taking my car into the other dealerships for service; I look forward to going to Capital.. I have recommended Capital to many people and my family have bought 8 vehicles at Capital. More

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Great service! Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go in less than 1 hour. Highly recommend Capital Toyota as the place to buy and have serviced your car. Great set of folks! More

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