Scott Lewis

Her Chambers offers fast friendly and professional service at a reasonable price. Why go elsewhere service at a reasonable price. Why go elsewhere More

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This is my response to my Yelp review on July 7th regarding Herb Chambers Ford of Braintree. I do not know the reason my inquiries on issues with my car or customer service was not being heard befo regarding Herb Chambers Ford of Braintree. I do not know the reason my inquiries on issues with my car or customer service was not being heard before. Until the GM Scott Lewis, Service Mgr Jon Rydings and in the end Jack Nguyen, Service Advisor who took my car in Friday for the service. Now everything is perfect. You understand that things will never stay the same as before. It will change. When it seemed like I was hitting a brick wall I could not understand how it could be like this and started to lose faith. When I started dealing with Scott it started to change and we got some things done. I still had an issue and I could understand why they were questioning because they repaired parts when they first got the Explorer in well before I looked at it. They could have been hard nosed but Scott got hold of Jon and they worked on my car a couple of times until Friday when I drove out of Chambers Ford Braintree with the Explorer in perfect condition. There is only one way that I can describe what happened with my experience that I wrote about on July 7th. The New England Patriots went through the 2007 season undefeated. They were the best of the best. Until they lost the Super Bowl. One glitch to a perfect season. Well, Herb Chambers Ford Braintree unfortunately had that glitch with me. Then they stuck with it and made everything right. Thank you for proving to me that YOU are as good as you were when I bought my other Explorer from you. I have no problem letting anyone know or direct them to Chamber Ford Braintree. I don’t know if I should say this here. But what the heck. There is one small issue with my Explorer and I want to let people know where my car came from. I have a plate holder from Chambers Boston. Any chance of getting one from Chambers Braintree? More

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Herb Chambers Ford Braintree is the best dealership. Scott Lewis GM and Jessica in Finance are excellent to deal with and both have great customer service. Scott Lewis GM and Jessica in Finance are excellent to deal with and both have great customer service. More

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We have a new Ford Edge that we bought from another dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what really sold me today was their service department. In my opinion, Jack Nguyen and Scott Lewis are 2 very honest employees that work for Herb Chambers. I had issues with this other dealership who I won't name but, they are a Ford Dealership in Quincy who starts with letter Q. And they give horrible service. They are not honest in my opinion. Herb Chambers in Braintree could teach a thing or two to other dealerships. Jack (in my opinion) could train the other dealerships how to deal with customers with grace, kindness, and dignity. Jack and Scott are valuable assets to the Herb Chambers team. We will always service our car with them. And soon will be buying another car with them. Quirk Ford (whoops I said their name) should be ashamed of themselves for how they treat their customers and not lie to them. Quirk Ford is a horrible dealership in Quincy. I should have driven the extra miles to Braintree to Herb Chambers. Lesson learned. More

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Best dealer/customer relationship I’ve had across more than three decades of purchasing behicles. than three decades of purchasing behicles. More

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Was great working with them at Herb Chambers getting the deal done. Finally getting my dream SUV Ford explorer xx all American Muscle. deal done. Finally getting my dream SUV Ford explorer xx all American Muscle. More

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Our experience with Herb Chambers has been excellent from the start. We just purchased our first car there and believe we’ve found our family dealership. the start. We just purchased our first car there and believe we’ve found our family dealership. More

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Great communication great work done. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. More

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Perfectly on everything good service good costumer service and the service was great also on time service and the service was great also on time More

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Friendly, honest and helpful all workers are Really nice and they go out of their way to make sure that things get done right nice and they go out of their way to make sure that things get done right More

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