Scott Lan

From first contact for the online sale to meeting the team in person, it’s an all around positive experience. Staff were helpful and friendly. We were in and out of dealership with a trade in and a new c team in person, it’s an all around positive experience. Staff were helpful and friendly. We were in and out of dealership with a trade in and a new car within two hours. Definitely will recommend! More

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I am very thankful to Longo Toyota, and their staff for making the process of purchasing a new car very efficient and painless. I went in to purchase a new car recently, and I had already done a lot of making the process of purchasing a new car very efficient and painless. I went in to purchase a new car recently, and I had already done a lot of homework as far as what I wanted, and what I needed from my new car. I met with Allen Hon, and shared with him what I was looking for. He was very helpful in locating the car and getting me started with the purchase. Something I really appreciate from Allen was he read that I knew what I wanted and made the sale very efficient for me. He clearly explained the paperwork and requirements for the purchase, and helped me along the way to meet with financing. The finance team was very easy to work with as well. They were able to process my credit application that same session and overall, I really appreciate Allen, the finance team, and Longo Toyota because while doing homework I was reading numerous horror stories about people being stuck at a dealership for half a day and coming back empty-handed. At Longo though, I felt my time was respected, and Allen and the rest of the staff were working their best to work with me to get me the car I wanted and get me on my way without too much downtime. I do really appreciate them for that and I plan on returning to purchase my future vehicles from Longo because they're also local to the community I grew up in. My mother purchased a Corolla from Longo in the early 2000's and she had returned in the late 2010's to purchase a newer Corolla. While I was shopping around, and I was talking to my friends, several of my friends who owned Toyotas also happened to have purchased from Longo Toyota too, so to me it was a no brainer given Longo's reputation among my friends and family for my own first time purchase. Longo's been great too because they've worked with our local school districts and worked to offer school supplies for our local students too, they've earned my respect. More

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Scott Lan was very attentive and helpful. It was my first time buying a car on my own and he made it so easy ! It was my first time buying a car on my own and he made it so easy ! More

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The rep was upfront and did not play games. He was respectful and polite. Working with Scott Lan was easy and clear. He specified exactly what Longo Toyota offers and he was putting everything He was respectful and polite. Working with Scott Lan was easy and clear. He specified exactly what Longo Toyota offers and he was putting everything in writing in the email. That gave me confidence that I’m not wasting my time and he means what he says. Overall it was an easy, clear, and pleasant experience shopping at Longo. In addition the financing rep was not pressuring trying to sell other things and he was respectful and helpful. Thank you Adrian More

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Great service Only problem I had was high Interest rates on cars Thanks for Tundra rates on cars Thanks for Tundra More

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