Scott Kelly

Palm Chevrolet responded

Thank you for your feedback regarding your experience with your 2020 Colorado at Palm Chevrolet. We appreciate your recognition of Scott's efforts in completing the repair. I understand your concerns about the communication between our dealership and the Chevrolet Extended Protection Plan. Your insights are valuable, and we will work on enhancing our processes to ensure a smoother experience in the future. If you have any more concerns or suggestions, please feel free to reach out to us directly. Thank you again for your input! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the value of your vehicle and how it was assessed during your visit to Palm Chevrolet. We appreciate your loyalty as a repeat customer and want to assure you that we strive to provide competitive offers and exceptional service. If you would like to discuss your concerns further, please feel free to reach out to us directly. Your feedback is valuable to us as we work to improve our processes. Best, The Palm Chevrolet Team

Palm Chevrolet responded

Gracias por su comentario. Entendemos que tener la información correcta es crucial. Le invitamos a comunicarse directamente con nosotros en Palm Chevrolet para que podamos actualizar su dirección y resolver cualquier inconveniente. Estamos aquí para ayudarle. Sinceremente, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Scott at Palm Chevrolet and that our team was able to assist you quickly with your oil change, wiper blade replacement, and tire pressure monitoring issue. Your positive feedback about our service means a lot to us. We look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Scott and that everything went smoothly with your appointment and services at Palm Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at Palm Chevrolet was efficient and that the cost estimate met your expectations. We pride ourselves on providing straightforward service without any pressure. We look forward to seeing you again for your next maintenance! Best, The Palm Chevrolet Team

Palm Chevrolet responded

Thank you for sharing your feedback. I am disappointed to hear that your experience with Palm Chevrolet did not meet your expectations, and I appreciate you bringing these concerns to my attention. We take all feedback seriously as it helps us improve our services. If you're open to it, I would appreciate the opportunity to discuss your experience further. Please feel free to reach out to me directly. Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with us at Palm Chevrolet. It's great to know that Scott was able to get your truck ready ahead of schedule. We appreciate your business and look forward to serving you again soon! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your kind words, Bryan! We're thrilled to hear that you had a great experience during your first service at Palm Chevrolet. Keeping our customers informed is a top priority for us, and we're glad we could provide that for you. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Palm Chevrolet responded

Thank you for your feedback. I am disappointed to hear your concerns regarding the service department at Palm Chevrolet. Our goal is to provide exceptional service to our customers, and I appreciate you bringing this to my attention. If you have specific suggestions or would like to discuss your experience further, please feel free to reach out to us directly. We value your input and strive to improve continuously. Sincerely, Wayne Bogle Parts and Service Director