Scott Jacobs
Scott Jacobs at Valley Motor City

Scott Jacobs

Sales

Valley Motor City

4100 State Road
Cuyahoga Falls, OH 44223

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41 Reviews

Scott and his wife Sherrie live in Shalersville, OH where they are both active in many charitable organizations. He has lived in N.E. Ohio all his life and has been selling Chrysler vehicles to his neighbors, family and friends since the 80's. Scott spends his spare time with his wife and grandchildren, exploring the great outdoors, vacationing and attending sporting events.

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41 Reviews

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41 Reviews of Scott Jacobs

October 06, 2024

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Employee Rating

All the salesman were extremely nice and helpful and was able to work with me to provide me the best possible deal. More

by astrogrrl05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Machor

September 30, 2024

Dealership Rating
Employee Rating

Scott Jacob was a great dealer he was polite cared about what I was looking for and just a great overall guy More

by Beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Foster

December 03, 2023

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Employee Rating

Purchased a 2023 Ram 3500 Tradesman. Completed the entire transaction online and from the comfort of my home. Flew up to pick up the vehicle and was in and out in no time. I would like t More

by duane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Machor

July 08, 2020

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Employee Rating

Buying process was easy. Once you get that car off the lot don’t expect the same! Brand new vehicle and won’t cover it under warranty for a mistake they made!!! Worst and rudest customer care service! More

by Amanda15
Recommend Dealer
No

Other Employees Tagged: Besty Moles

Jul 09, 2020

Valley Motor City responded

We at Falls Motor City strive to provide the highest level of customer satisfaction as possible. Unfortunately given the circumstances the repair is unable to be covered under warranty. We treat all customers equally and never want anyone to feel taken advantage of. Although this repair can not be done at no cost we would be happy to go over further options to get this situation rectified at the lowest cost possible.

July 02, 2019

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Employee Rating

Easy sales process, drove my new vehicle home on a Sunday I was met by Scott Jacobs in the lot shortly after pulling in. He was outside waiting for a Sunday customer. He greeted me promptly and asked how he c More

by bsdtwd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd (Finance)

Jul 10, 2019

Valley Motor City responded

Thank you for taking the time to provide this review. Scott is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Always feel free to call or stop by if there is anything else we can do to help you. Kind regards, The Falls Motor City Team.

January 24, 2019

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Employee Rating

Pleasant experience for once! Friendly people that are direct and to the point! One of the best experiences I’ve had at a car dealership! Will definitely go back for future car pur More

by Korcor
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2019

Valley Motor City responded

Thank you so much! We can't wait to work with you again! Regards, The Falls Motor City Team.

August 29, 2018

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Employee Rating

Stress free Our salesman was very straight forward with us as my husband told him that we were comparing prices with a local Wheelchair van dealer and just needed More

by kmusgrat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony

August 09, 2016

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Employee Rating

As good as a car dealer experience can get I'm sure we can all agree that buying a car these days feels similar to getting teeth pulled, unless you just walk in and pay the retail price on the More

by Mywheelsarescratched
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Besty Moles , Bobby Cruse

July 13, 2016

Dealership Rating
Employee Rating

Everyone is nice! Great experience Everyone is nice! great experience would recommend and would come back myself Scott was very nice and very professional and answered all my questions More

by Butler06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2015

Dealership Rating

Terrible dealership with no morals. I recently purchased a vehicle from Falls Motor City and it has been nothing but a hassle since i drove off the lot. Everyone was very nice and friend More

by djpzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 23, 2015

Valley Motor City responded

We apologize for the concerns expressed by the customer. Can customer please provide details so I can check into matters? Please provide us with year, make, and model of vehicle, so we can look into it?

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