Scott Jacob
Service Advisor
Elmwood Chrysler Dodge Jeep Ram
625 Taunton Ave.
East Providence, RI 02914
Dealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
Specialties & Trainings
MASTER CERTIFIED IN THE BRAND, WAGONEER AMBASSADOR
141 Reviews
Write a Review141 Reviews of Scott Jacob
September 30, 2024
Great job from start to finish. Fair assessment and trade in deal, right pricing on new vehicle. A plus. Fair assessment and trade in deal, right pricing on new vehicle. A plus. More
Other Employees Tagged: Dede Silva, Vincent Asermely, Tee Amaral, Wayne Bland, Elisha Jones, Jenel Braley, Cliff Ginish, Ron Cadet , Hannah Alexander
April 04, 2024
Wayne Bland is an example of a professional who knows the product he sells and explains the options avaiable. product he sells and explains the options avaiable. More
Other Employees Tagged: Dede Silva, Jim Verdoia, Vincent Asermely, Wayne Bland, Cliff Ginish
February 01, 2024
I was going to Elmwood for many years and couldn’t say enough good things about both sales and service. They have been amazing. I moved back to MA a few years ago and tried a local Jeep dealership for ser enough good things about both sales and service. They have been amazing. I moved back to MA a few years ago and tried a local Jeep dealership for service. They tried to lie on what needed to be done and wanted to charge me $10,000 to fix the vehicle! Since I worked so well with Scott in the past, I immediately called him to tell him what happened as he is very familiar with my Jeep. I drove the 40 minutes back to have him take a look and amazingly Elmwood's team had us up and going in no time and repairs were just over $600 for an 13 year old vehicle with multiple issues! Far from the $10k quoted. In the future we plan to drive the 40 minutes to continue getting great service and feeling like a valued customer. Never again will I go to another Jeep dealer. I’ll also do a shout out to Dee-dee and Tee. Over the years they have Aldo worked with me and they are just as amazing. They are all fair, honest and don’t try to sell you on things you don’t need. They treat all customers fairly and with respect. Being a single female, car dealerships can be intimidating and I have experienced folks treating me like I’m just a girl that can be taken advantage of. Scott and team have never once made me feel this way. If I could give him 10 stars I would! More
Other Employees Tagged: Dede Silva, Mark Watters, Tee Amaral, Wayne Bland, Cliff Ginish
November 20, 2023
Great dealership. They sold me on exactly what I needed and didn't try to oversell. Appreciate the good business and will be coming back when it's time for a new vehic They sold me on exactly what I needed and didn't try to oversell. Appreciate the good business and will be coming back when it's time for a new vehicle. More
Other Employees Tagged: Jenel Braley, Ron Cadet , Marcio Monteiro
August 10, 2023
Fantastic dealership all around. I have purchased/leased a few vehicles through Elmwood over the years and have nothing but great things to say. From the sales side with Richard Mira I have purchased/leased a few vehicles through Elmwood over the years and have nothing but great things to say. From the sales side with Richard Miranda to the service department with Dede, Scott and service manager Jim Verdoia everyone is professional and goes above and beyond to help make the experience top notch. 100% recommend Elmwood to anyone thinking about buying a car or servicing their current one! More
Other Employees Tagged: Dede Silva, Jim Verdoia , Richard Miranda
July 12, 2023
Wayne and Kerry in sales are terrific. Scott has always exceeded my expectations in Service. Scott has always exceeded my expectations in Service. More
Other Employees Tagged: Wayne Bland , Kerry
July 01, 2023
I think this is my third, or maybe fourth Jeep from Elmwood. I have returned because Richard Miranda has been exceptional in leading the entire team to make sure I was satisfied. I will return again. Elmwood. I have returned because Richard Miranda has been exceptional in leading the entire team to make sure I was satisfied. I will return again. Exceptional service. More
Other Employees Tagged: Dede Silva , Richard Miranda
April 15, 2023
Ronald was great salesman! "definitely recommend to any one in need of purchasing a car "definitely recommend to any one in need of purchasing a car More
Other Employees Tagged: Vincent Asermely, Jenel Braley, JJ L'Archevesque, Ron Cadet
January 15, 2023
A big thank you to Scott Jacob for going above and beyond on his job description. I needed a diagnostic report on my dodge caravan ASAP and he was able to get the diagnostic done in a timely manner. His cust on his job description. I needed a diagnostic report on my dodge caravan ASAP and he was able to get the diagnostic done in a timely manner. His customer service was on point and his people etiquette was very pleasant ..I truly recommend his customer service to anyone ..sincerely J.C. Debrito More