Scott Haverl

Kia dealership was prompt and welcoming to me. I got through with my transmission oil change on time including a recall service. I got a shuttle ride home also. In general all went well. I got through with my transmission oil change on time including a recall service. I got a shuttle ride home also. In general all went well. More

by SHELDONTOM Verified Customer Verified Customer

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I had a great a experience at this shop and the customer service is amazing. I trust this dealer and recommend you give it a try. service is amazing. I trust this dealer and recommend you give it a try. More

by DSOMAR01 Verified Customer Verified Customer

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This dealer wouldn’t replace the engine on the vehicle when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when I did the diagnostic test on my own and received the engine code. They were aware of the issues with the engine. Instead, suggested something else was wrong with the vehicle that was not related to the engine and wanted $1,200 for it to be fixed yet I would still have engine issues. I was willing to trade in the vehicle and was given an offensively low trade value. Had I taken the trade in amount, this dealer would have completed whatever paperwork was needed for the lifetime warranty engine, put the new engine in, and sold that car for quadruple the trade in value they gave me. Took my business elsewhere and done with Kia totally. More

by B Cab Verified Customer Verified Customer

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I loved my experience at Napoli Kia. Employees were very helpful and I was able to find the perfect car for me right away! Employees were very helpful and I was able to find the perfect car for me right away! More

by connorwack Verified Customer Verified Customer

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Got a really great deal on some few things I needed to maintain and every went quickly with no problems and they were busy and the computers were down it was hard for them but they made it look easy !! maintain and every went quickly with no problems and they were busy and the computers were down it was hard for them but they made it look easy !! More

by londonj1083 Verified Customer Verified Customer

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Excellent service, customer focused and professional. The Nissan and KIA SERVICE WRIITERS AND TECHS ARE TOP NOTCH The Nissan and KIA SERVICE WRIITERS AND TECHS ARE TOP NOTCH More

by arj13 Verified Customer Verified Customer

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Excellent service. The service team and techs always provide top notch service. Napoli is our go to place for everything cars and trucks The service team and techs always provide top notch service. Napoli is our go to place for everything cars and trucks More

by arj13 Verified Customer Verified Customer

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Everyone was so professional I felt like I was home. . definitely will recommended To friends and family . definitely will recommended To friends and family More

by Janette Verified Customer Verified Customer

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Good customer service the staff are very helpful and they are always willing to assist you and provide you with the best service possible are always willing to assist you and provide you with the best service possible More

by Tekeyla Verified Customer Verified Customer

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Went for service, called them up told them that I wanted 60,000 mile service. Asked how much was told between 2 and 300. I get there am then told 700 and change after tax. I agree to this highway robbery, 60,000 mile service. Asked how much was told between 2 and 300. I get there am then told 700 and change after tax. I agree to this highway robbery, and then they attempt to upsell me another 249.99. Total scam! More

by EDCMARTINEZ1 Verified Customer Verified Customer

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