Scott Harris

My experience with everyone at Tenvoorde Ford was excellent. I love my new car and highly recommend Scott Harris and everyone at Tenvoorde Ford! excellent. I love my new car and highly recommend Scott Harris and everyone at Tenvoorde Ford! More

by Rhz2275 Verified Customer Verified Customer

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Sales experience was absolutely horrendous. Service department was fine but I’ll never go back now that my free one is used. The sales experience I had at Tenvoorde Ford was the worst I hav Service department was fine but I’ll never go back now that my free one is used. The sales experience I had at Tenvoorde Ford was the worst I have ever experienced. It’s actually kind of unbelievable how hard they tried to distort the numbers in every way possible. I’ve traded many pickups at several different dealerships. Tenvoorde tried to be dishonest with the numbers three different times throughout the sales process. First, was on the “extended warranty” that they just threw in the number without telling me. Second, was on the tax, they tried to charge me full tax on the new pickup instead of on the trade difference (about a $3,500 difference). Lastly, after I had already caught them trying to fudge the numbers twice. I asked the salesman why the payments were still high and not calculating out to the number we discussed over 48 months. He even went on the same auto loan calculator site and came up with the same number I had… The number it should have been. He said he would go talk to finance. He came back and said that it would be the number we discussed when I went to sign the papers. Only to go sign the papers 45 minutes later and the payment was still at the price ($3000 more over the term of the loan) I had questioned him on before that assured me would be correct. All together they had wasted three hours of my time and I had to be on the road for work. I bit the bullet and put more on the down payment (still a decision I regret) and left feeling like I had made the worst deal of my life, but didn’t want to screw around and do it all over again. I trade often because of the miles I put on for work so I try to make it a one time deal because the process always sucks. All in all, they tried to swindle about 10k more out of me that day and I can’t help but think of all the people they have probably done this to and they never catch it. I will never say anything good about Tenvoorde, I usually don’t do these reviews because it’s not worth my time. But in this situation, I will go out of my way to make sure no one else has to experience what I did that day. It is completely unethical and not the way to do business if you want customers to return. It was that of a used car lot experience, trying to take advantage of you at every turn. Certainly not what I would expect from larger new car dealership. If you do insist on doing business with Tenvoorde, DO YOURSELF A FAVOR and make sure you back figure the numbers. I can almost guarantee that you will catch them trying to swindle more money out of you somewhere. Oil change I got there was fine and service was good. But I will use my ford points anywhere other than Tenvoorde in the future. More

by Ben Frieler Verified Customer Verified Customer

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Very personable, knowledgeable and accommodating staff. Easy to work with. Would highly recommend this dealership. Easy to work with. Would highly recommend this dealership. More

by KrIstellee Verified Customer Verified Customer

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The crew that worked with me at the dealership were top notch all the way notch all the way More

by mbruemmer123 Verified Customer Verified Customer

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My car didnt have a jack or tire iron or nothing hold the spare tire in the spare tire in More

by david.ruff55 Verified Customer Verified Customer

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Best in Saint Cloud, MN and all over the region. We looked at virtually every dealership from Sauk Centre to the Northern Metro and these guys had the vehicle I wanted and would bend over backwards We looked at virtually every dealership from Sauk Centre to the Northern Metro and these guys had the vehicle I wanted and would bend over backwards to make the deal happen. More

by doug@stormchasingvideo.com Verified Customer Verified Customer

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Really great experience! Drew was a pleasure to work with - positive attitude, no pressure, informative and willing to help in any way he could. We were quite pleased with Drew was a pleasure to work with - positive attitude, no pressure, informative and willing to help in any way he could. We were quite pleased with the buying experience! More

by cmh0 Verified Customer Verified Customer

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They had the truck I wanted at a fair price. I will do business with them again when I'm looking for a new car or truck. I will do business with them again when I'm looking for a new car or truck. More

by tlucken58 Verified Customer Verified Customer

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My truck crapped out on me and I needed a new one fast. The team made it an easy, painless transition. I’m sending everyone I know that needs a car over! The team made it an easy, painless transition. I’m sending everyone I know that needs a car over! More

by marshallpantano Verified Customer Verified Customer

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Purchased a 2020 F150 king ranch We purchased under coating, Paint sealant, We dropped the truck off over night came to pick it up asked if everything was done was told yes. Got home looked under the t coating, Paint sealant, We dropped the truck off over night came to pick it up asked if everything was done was told yes. Got home looked under the truck no under coating was done. Truck was dirty so no paint sealant was done. Had to reschedule 3 weeks later. What a scam. All the paperwork was filled out saying it was done. I can't believe you treat your customers like this. Would never do business with you again. But I guess I am locked in because if I don't I lose my warranty. Another scam that I can't have my vehicle serviced at a ford dealer 2 miles from my house. I have to drive 38 miles back to the dealer I bought the truck from. I am locked into a poor service center that I wouldn't trust to even do my oil changes after what they did the first go around. Unacceptable service to a customer. More

by Stacker Verified Customer Verified Customer

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