Scott Fuller

Was able to get in and out fairly quickly. They also worked with my warranty people so i wouldnt have to. They also worked with my warranty people so i wouldnt have to. More

by honeycuttjo Verified Customer Verified Customer

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Very courteous and friendly service the technician was knowledgeable and on point with his job knowledgeable and on point with his job More

by teebone650 Verified Customer Verified Customer

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I had an issue with my breaker fluid and they fixed it without charging me without charging me More

by comradewing Verified Customer Verified Customer

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The worker was very nice and professional and making sure I was happy with service.🤗 I was happy with service.🤗 More

by danielsjamese Verified Customer Verified Customer

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They never called me back from the service department concerning the exhaust repair..I called them and asked about it because the engine light came on after they replaced the exhaust, so I had the sensor concerning the exhaust repair..I called them and asked about it because the engine light came on after they replaced the exhaust, so I had the sensors checked and the oxygen sensor is bad they worked on the exhaust and the oxygen sensor connects to the exhaust it was performing correctly until they worked on the exhaust. I also wanted a breakdown on my 2 year extended service warranty but couldn’t get anyone to tell me what all it covers More

by jfrazierwolf1058 Verified Customer Verified Customer

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They are always friendly, accommodating, fast and efficient. I have not had one issue since purchasing my Jetta when needing it serviced. efficient. I have not had one issue since purchasing my Jetta when needing it serviced. More

by afowler4 Verified Customer Verified Customer

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Joe N was a fantastic asset. Frustrated with our issues but his clear communication is making us feel much better. That guy is a keeper. Frustrated with our issues but his clear communication is making us feel much better. That guy is a keeper. More

by bprice Verified Customer Verified Customer

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Joe Nance with the Serra Volkswagen Birmingham Service Center did an A+ job helping our family. Communication was clear and all expectations were exceeded. Joe provided guidance on the purchase of a new v Center did an A+ job helping our family. Communication was clear and all expectations were exceeded. Joe provided guidance on the purchase of a new vehicle, as well. We are looking forward to continuing our relationship with Serra Volkswagen. More

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VERY POOR CUSTOMER SERVICE SOMEWHAT DISRESPECTFUL TOWARD CUSTOMER. WAITING ROOM WAS ICE COLD. WILL NOT BRING MY CAR BACK TO YOUR COMPANY FOR ANY SERVICES. CUSTOMER. WAITING ROOM WAS ICE COLD. WILL NOT BRING MY CAR BACK TO YOUR COMPANY FOR ANY SERVICES. More

by GEORGE.P.GREEN Verified Customer Verified Customer

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The service on my Nissan Altima was timely and done well. The customer service was outstanding. The customer service was outstanding. More

by hintonjoannDNC Verified Customer Verified Customer

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