Scott Fuller
Scott Fuller at Serra Nissan of Birmingham

Scott Fuller | Page 7

Service Manager

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
601 Reviews
4.6

601 Reviews

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601 Reviews of Scott Fuller

October 17, 2024

Dealership Rating
Employee Rating

The staff was very polite and helpful. The service was done quickly and staff made sure we were updated regularly about what was happening with the vehicle. More

by wsara414
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

Oct 18, 2024

Serra Nissan of Birmingham responded

Thank you for your great review - we are so glad you got to experience what sets Serra Nissan apart! Thank you so much for choosing us for your vehicle's service and spending your time with us. We hope to see you again for any future car needs!

October 16, 2024

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Very good service and friendly employees. I definitely would recommend this dealership. I have been pleased with my purchase and the customer service. More

by melindarecalde
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

Oct 17, 2024

Serra Nissan of Birmingham responded

Thank you so much for your great review - we deeply appreciate you choosing Serra Nissan for your service needs! Thank you trusting us with your time and your business, we are so glad to hear about your great experience. We hope to welcome you back in the future for any other car needs!

October 08, 2024

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Everyone was very helpful, the service was very good and they kept me informed about my car. More

by crue
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Matt Henry

Oct 09, 2024

Serra Nissan of Birmingham responded

Thank you for your great review - we appreciate you choosing Serra Nissan for your service needs! Thank you for your time and your business with us, we hope to see you again in the future for any other vehicle needs!

September 28, 2024

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I was able to make an appointment really fast. They got me in, and out very quickly, everyone was so nice, and pleasant. More

by dcot516
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Matt Henry

Sep 30, 2024

Serra Nissan of Birmingham responded

Thank you so much - it's always great to hear about our customers' awesome experiences! We greatly appreciate your time and your business with us, and hope you will come back and see us the next you are in need of service or a new vehicle!

September 25, 2024

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The service care was wonderful they always keep you updated on your vehicle and service is great. More

by clifford pyles
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Matt Henry

Sep 27, 2024

Serra Nissan of Birmingham responded

Clifford, thank you so much for your kind review - we're so glad to hear about your awesome experience at our service center! Thank you for the pleasure of your time and your business, we hope you will continue to choose Serra Nissan for all your future car needs!

September 18, 2024

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Nothing got done about my vehicle issue! I have filed a complaint with corporate. Hopefully this will get resolved soon. More

by crazgirl2006
Service Price Transparency
Service Communication
Recommend Dealer
No
Sep 28, 2024

Serra Nissan of Birmingham responded

We are sorry to hear you were not satisfied with your experience. Please reach out to our Service Manager, Dylan, to get this issue resolved. You can call us at 205-856-2544 and ask for Dylan, and we hope we can work towards a resolution soon.

September 15, 2024

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Awesome awesome great service awesome awesome awesome awesome awesome awesome great service great service thank you thank you thank you More

by jssfairman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Matt Henry

Sep 28, 2024

Serra Nissan of Birmingham responded

Thank you for this kind review, we are so grateful you chose Serra Nissan for your vehicle service! We appreciate the opportunity to help you, and hope you will come see us again!

September 10, 2024

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This was my 3rd visit at the Sierra Nissan dealership. As previously, I appreciate their professionalism and outstanding customer service. More

by valerie.abercrombie
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Matt Henry

Sep 27, 2024

Serra Nissan of Birmingham responded

Thank you for such a wonderful review, as well as continuing to choose Serra Nissan for your vehicle's needs! We are especially appreciative of our customers that continue to be part of the Serra Nissan family, and we hope to see you again soon!

September 08, 2024

Dealership Rating
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Car inspection was a disgrace 12 hrs into getting car home headlight out, yet Serra dealership shows they put a new one in, cord fell out under dash, 3 trips to zip tie their installed several hundred do More

by Disappointed with Serra
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Amanda Badgwell, Mr Cody salesman tire light on and humming said service told him humming was normal and dealership was trying to save money by not dealing with dash lire light. Mr Fuller never called back and Service Dillion never called back the next day after buying ca

Sep 27, 2024

Serra Nissan of Birmingham responded

We are very sorry that your experience at Serra Nissan was not to your expectations, and appreciate your honesty with your review. We strive to provide excellent customer service, and will work to correct the situation and do better moving forward.

September 08, 2024

Dealership Rating
Employee Rating

All I can say is wow, I brought my wife’s car in the dealership to get the regular routine maintenance and instantly I was greeted with wonderful customer service. Me as a person in sales look for thing More

by Keonpettway06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Matt Henry

Sep 28, 2024

Serra Nissan of Birmingham responded

Thank you! We are thrilled to hear that your experience exceeded your expectations, and will continue to work hard to keep it up! We sincerely hope you will continue to return to Serra Nissan when the time comes for service or a new vehicle, and we look forward to welcoming you back!

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