Scott Fitzgibbon

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re thrilled to hear that your salesman provided helpful and informative service throughout your car-buying process, and that Damien in our service department made sure your recall experience went smoothly. We’ll make sure to share your kind words with both of them! At Taylor Chrysler Dodge Jeep Ram, we strive to treat every customer with the respect and care they deserve, and it’s clear that we fell short in this instance. Your concerns are being taken very seriously, and we will address this internally to ensure a better experience moving forward. We value your business and hope you might give us another chance in the future to provide the exceptional service you expect and deserve. If there’s anything further we can do to make this right, please don’t hesitate to contact us directly at 815-935-7900. Thank you again for your feedback, as it helps us improve.

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We’re thrilled to hear that Nathan provided you with the efficiency, honesty, and support you needed to make your car-buying journey a great one. Our goal at Taylor Chrysler Dodge Jeep Ram is to ensure every customer drives away happy in the perfect vehicle for their needs. Enjoy your new car, and if you ever need anything, don’t hesitate to reach out to us here in Bourbonnais!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Brandon and Scott provided you with an exceptional car-buying experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. It's wonderful to know that Scott was able to find you the perfect used car and that Brandon made the transaction process smooth and hassle-free. Our team strives to provide top-notch customer service, and we're glad to see that reflected in your experience. If there's anything else we can assist you with, whether it's maintenance or any future vehicle needs, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Freddy Craig and Scott made your car buying process a breeze. Providing exceptional service and making the journey to your next vehicle as smooth as possible is always our top priority. At Taylor Chrysler Dodge Jeep Ram, we strive to create a personalized and hassle-free experience for all our customers. We're delighted to know that you'll be returning for your next purchase and recommending us to your friends and family. Word-of-mouth recommendations mean the world to us, and we're grateful for your trust and confidence in our team. Should you need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help make every step of your automotive journey enjoyable and stress-free. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram. We look forward to serving you again soon!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for choosing Taylor Chrysler Dodge Jeep Ram for your vehicle purchase! We are delighted to hear that you had a great experience with us and that your Jeep is meeting your expectations. Providing efficient and clear communication is a priority for us, and we're thrilled that we could get you in and out in about an hour. Your satisfaction is our ultimate goal, and we appreciate your kind words about working with us again. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back and assisting with any automotive needs you may have. Safe travels, and enjoy your Jeep!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, we strive to provide exceptional service from start to finish. Jessica and Noah are indeed valuable members of our team, dedicated to ensuring every customer feels valued and satisfied. We're delighted to hear that you had a great experience and that you're happy with your new car! If you have any questions or need assistance in the future, don't hesitate to reach out. Enjoy your new ride!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Freddy provided you with excellent service during your purchase of the Durango. At Taylor Chrysler Dodge Jeep Ram, we strive to ensure every customer feels valued and well-informed throughout the buying process. We're delighted that Freddy's knowledge and approach allowed you to make a confident decision. Your recommendation means a lot to us, and we appreciate your trust in our dealership. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram. We look forward to serving you for years to come!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your wonderful experience at Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that your car buying journey with us was the best you've ever had. Our team works diligently to ensure every customer feels valued and enjoys a seamless process from start to finish. Your kind words about our staff mean a lot to us. We pride ourselves on providing exceptional customer service and making the car buying experience as easy and enjoyable as possible. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram. We truly appreciate your business and look forward to serving you again in the future.