Scott Feinglass

I came in to have a warranty repair, specifically a recall. I made an appointment. I asked for a loaner car and was told no. I got approximately 10 confirmations via email and text to remind me to come recall. I made an appointment. I asked for a loaner car and was told no. I got approximately 10 confirmations via email and text to remind me to come to the appointment that I made. I’m fine with that, because I personally work on appointments and I understand the importance of confirmations. However, when I arrived at your dealership, YOU did not have the part to do my recall repair. Therefore, I had to Uber multiple times over the course of two days. This is so obviously disrespectful of my time and money. I would not have minded if you had given me the loaner car that I had originally asked for. I already don’t like your service department because I had a previous service salesman (not Scott Fineglass) try to get me to do a $6000 repair on my car and when I asked “if I were your daughter, what would you suggest Ihavevto do?” he responded with “if you were my daughter, I would tell you to buy a car you can afford the repairs on.“ Let me assure you that I can afford repairs on my car. However, I’m not an idiot and I’m not going to pay for repairs that I don’t need when I have less than 10,000 miles on my car (at that time). I now go to Buckhead Auto Sport. They treat me with respect, value my time and money, and are honest when it comes to what I need done (and not done) with my car. So, truthfully, no. The answer to the question of would I advise anyone to go to your service department? Absolutely not. I send everyone to Buckhead auto sport. More

by nataliekindt Verified Customer Verified Customer

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The service was absolutely fantastic as always! The team is truly top-notch. I always look forward to coming back for services. The team is truly top-notch. I always look forward to coming back for services. More

by Crst Verified Customer Verified Customer

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The service and customer care from the Porsche Atlanta Perimeter team is exceptional. I felt cared for and fully supported. From John Ledford, my exceptional sales associate to Tommy, the new car manage Perimeter team is exceptional. I felt cared for and fully supported. From John Ledford, my exceptional sales associate to Tommy, the new car manager, the team is professional, thoughtful and responsive. They made the process incredibly smooth and seamless. I feel like I made new friends in the process. More

by brandon@theworksmiths.com Verified Customer Verified Customer

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What a great group of people to work with! Thank you for what you do Thank you for what you do More

by Porsche guy Verified Customer Verified Customer

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Exemplary service culture with professionalism and friendliness. Facility very welcoming. Kept updated on status of service . friendliness. Facility very welcoming. Kept updated on status of service . More

by LENZKL63 Verified Customer Verified Customer

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Everything went well with this visit. My service advisor communicated well and there were no surprises. My car was finished sooner than expected and the cost was just as agreed beforehand My service advisor communicated well and there were no surprises. My car was finished sooner than expected and the cost was just as agreed beforehand. Will return when needed. More

by warren_kim Verified Customer Verified Customer

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My most recent repair was completed correctly in that the mechanical problem was resolved, however, my car received damage to 3 interior panels during the course of the repair. I brought my concern to the se mechanical problem was resolved, however, my car received damage to 3 interior panels during the course of the repair. I brought my concern to the service advisor prior to leaving the dealership. Subsequently, I have reached out to multiple dealership employees in order to resolve the issue, but I have received no response and no resolution to my concerns. I recognize that accidents happen; I don't expect the dealership to be perfect, but I do expect them to acknowledge their mistakes and make the situation right. At the very least, some reply and communication are warranted. Simply ignoring me and hoping I will go away is no way to address a problem. I purchased my car from Porsche Atlanta Perimeter over 8 years ago and have been a loyal service customer ever since purchase. I take meticulous care of my car; I would hope that the dealership would at least make a good faith effort to do the same. I hope that they will do the right thing and address this issue. More

by Brad T Verified Customer Verified Customer

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Scott is the best every time! Always the easiest / nicest to work with, and has a great attitude / passion for the product. Always the easiest / nicest to work with, and has a great attitude / passion for the product. More

by jzerden Verified Customer Verified Customer

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Scott was awesome. Easy to work with. Never had a problem with him. This is the 4th or 5th time being there and it has been consistently good Easy to work with. Never had a problem with him. This is the 4th or 5th time being there and it has been consistently good More

by ToanxTran1 Verified Customer Verified Customer

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The entire dealership staff are amazing! Polite, informative. Couldn’t ask for better. Special kudos to Jay, Michael, Jeremy Polite, informative. Couldn’t ask for better. Special kudos to Jay, Michael, Jeremy More

by wdm103 Verified Customer Verified Customer

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